[ncc-services-wg] Requirement for fax numbers in LIR Portal

Dear all,

Thank you for your feedback regarding the requirement for fax numbers
within various RIPE NCC processes. We will adjust our systems to make
fax numbers optional fields.

The process to request a change in the authorisation of a MNTNER object
was updated some time ago and the requirement for a fax number was also
removed.

If you have any further questions, please don't hesitate to contact me.

Kind regards,

Laura Cobley
RIPE NCC Customer Services Manager


On 8/29/13 12:59 PM, Erik Bais wrote:
> Hi Nick, 
> 
> I believe that a valid fax nr is required in the procedure to reset the maintainer object authorization. 
> 
> If my recollection of that specific procedure is correct, it is one of the ways the RIPE NCC communicates during part of that procedure. 
> Although we don't use a fax for normal business anymore these days, we have a dedicated fax number (pointing to a mailbox) specific for companies that are still in the 80's. 
> 
> Regards,
> Erik Bais 
> 
> -----Original Message-----
> From: ncc-services-wg-bounces at ripe.net [mailto:ncc-services-wg-bounces at ripe.net] On Behalf Of Nick Hilliard
> Sent: donderdag 29 augustus 2013 12:23
> To: ncc-services-wg at ripe.net
> Subject: [ncc-services-wg] Requirement for fax numbers in LIR Portal
> 
> The LIR Portal requires a fax-no: in several places, including initial LIR
> setup and ipv4/ipv6 allocation forms.
> 
> Can this attribute be made optional instead of mandatory?  Most
> organisations respond with surprise verging on mild panic when you tell
> them that they need a fax to be a RIPE NCC member.
> 
> Does this require a policy change, or is it an operational thing in the
> NCC?  I can't see any policy which makes fax-no: mandatory, but I haven't
> looked very closely either.
> 
> Nick
> 
> 
> 
>