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Get Support

We offer several ways for our members and the RIPE community to receive support from the RIPE NCC. In this section, you can find out how to contact the RIPE NCC to get assistance with your Internet number resources, get in touch with one of our staff about your membership matters, learn about how you can enrich your knowledge through our many training resources, find documentation and learn about what you can do to report spam, hacking and phishing.

Get Support Landing Page

Do you have a comment or question for us? Our support staff would be happy to help you. Depending on the nature of your request, we will filter you through to the right department so you can receive assistance. You can also find our contact information for our offices in Dubai and Amsterdam here. 

Are you a network operator that uses our tools for your daily operations?

You can find documentation here for our APIs like RIPE Atlas, RIPEstat, IP Analyser, RPKI and Resource Request.

Can't make one of our training courses in person?

We provide different kinds of e-learning courses to fit your needs. You can watch one of our training videos or register for an interactive webinar.

We offer several courses to RIPE NCC members throughout our service region on being an LIR, IPv6, routing, the RIPE Database and DNSSEC. Find out if we'll be in your area soon and register for a course.