ISP Survey in Network Magazine

I thought this might be of interest to some.....

Network Magazine is planning a survey of European ISPs  for its November issue.
If you work for an ISP who sells to business users,  consider taking 10 minutes
to fill out the survey below.

Why spend the time ? Simple. It's about eyeballs, as in potential customer
eyeballs. Network Magazine is the only  global monthly focusing on  the
development of large scale corporate networks. The network managers who read Net
Mag are heavily involved with selecting and purchasing the IP services their
companies will use. Although most are located out region, many are looking at
buy services within Europe.  Participating in this article is  an easy way to
get valuable face  time (or print time as it were) with these key decision
makers who normally may not be exposed to the local press.

Need another reason? How about this. The first three folk who get me a survey
get taken out for dinner at Interop Paris (November 6-8).  Ahhh, I can smell
that food now.

Delivery for the feature survey  is by Monday at the latest.  There's a bit more
time on the  ISP Index. You can deliver that one by end of  next week. The food
deal only applies to the feature.

All the best,
David Greenfield
International Technology Editor


QUESTIONS
General
1. Company Name:
2. URL:
3. If you are owned or affiliated with any organizations that might be of
interest to our readers, please provide those details here.
4. Who do you see as your major competition
5. Contact name (not for publication)
6. Contact phone number and email addresss (not for publication)


Geographic Coverage:
1. Please list the countries/regions  where you provide Internet access.

Pricing for Access Services
Please provide the monthly and installation charges  for the following service
and itemize the amounts below.  Prices should include all fees except for line
charges. If line charges must be cited then please use a 5 kilometer access
circuit.
1. E1
2. 256 Kbits/s
3. ISDN
4. DSL (specify speeds)
5. What are the major components driving the cost of the Internet connection
(not including the access circuit)?

Services Offered
Please indicate the services that you provide. Check all that apply
a. Dialup
b. Dialup with roaming
c. Internet Access (fixed line)
d. Content Hosting (dedicated servers)
e. Content Hosting (shared servers)
f.  Intranet (design; host)
g. Extanet (design; host)
h. E-Commerce (design; host)
i. Other (specify)

Service Level Agreements (SLAs)
If you provide any SLAs please describe them and the penalties if they aren't
met.

Infrastructure
1. Who are your upstream providers for connectivity to the US?
2. Where (NAPs or countries) do you connect with them?
3. In which NAPs do you have a physical presence?

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NETWORK MAGAZINE
Incorporating Data Communication Magazine

International Office
#2 Chai Taib, Entrance A, Suite 6
Jerusalem, 95405, Israel
v: +972-2-651-9742
e: dgreenfi at cmp.com
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