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The RIPE NCC Activity Plan and Budget 2018 documents the activities that the RIPE NCC proposes to undertake in 2018 along with their associated costs, provided in terms of Full Time Employees (FTEs), Operational Costs (OPEX) and Capital Expenditure (CAPEX). The document also highlights areas of strategic focus for the organisation.
This document is the clearest way that RIPE NCC members can learn about, comment on and ultimately shape the direction the RIPE NCC will take in the coming year. The RIPE NCC views this as an integral part of maintaining the trust of its members, by ensuring high standards of transparency and accountability.
The RIPE NCC collects feedback from mailing lists, membership and community meetings, and responses to the RIPE NCC Survey 2016. The RIPE NCC also carries out member lunches across its service region to get specific feedback on its activities. This feedback is presented to the RIPE NCC Executive Board which provides comments on the draft document before an updated version is published online and announced to the RIPE NCC membership in September.
It is important that members are aware of how to provide feedback on the Activity Plan and Budget. The RIPE NCC publishes a draft version of the document before discussions take place in the RIPE NCC Services Working Group and the RIPE NCC General Meeting (GM) in October. Members are also encouraged to ask questions and discuss the document on the RIPE NCC Membership Discussion mailing list ([email protected]).
The feedback received over that period was incorporated into this final Activity Plan and Budget that is approved by the RIPE NCC Executive Board.
The strategic vision of the RIPE NCC is to deliver world-class services while engaging to connect people to maintain the resiliency and stability of the Internet. To achieve this vision, the RIPE NCC Executive Board has decided on four strategic focus points:
Ensuring the accuracy of the data in the RIPE Registry is of critical importance to RIPE NCC members and the wider Internet community. This will remain a key focus point in the coming years, as will rethinking the delivery of related services so that members are more than satisfied from their interactions with the RIPE NCC. Rethinking the RIPE NCC's service delivery will involve incorporating a professional trust model that strikes the right balance between carrying out appropriate due diligence for the security of members' resources and achieving high levels of customer service.
For the RIPE NCC to achieve its goals, effective engagement with its members, the RIPE community and other stakeholders is crucial. This is particularly important because the membership continues to expand, not only in terms of numbers, but also in terms of the different sectors and industries that are joining the RIPE NCC. Understanding exactly who these new members are and what they expect in terms of service and adding value to their operations will remain a focus area in the coming years. The RIPE NCC will work to ensure that the time members spend accessing its services is appropriate, while maintaining an effective and close business relationship with them.
As one of five Regional Internet Registries (RIRs), the RIPE NCC must play its part in ensuring the overall RIR system is robust and able to face whatever challenges may come from a changing Internet environment. With each passing year, the Internet becomes more integral to all aspects of society and it is reasonable to expect that outside attention on the RIR system will increase. The RIPE NCC will work to proactively strengthen the RIR system by increasing its accountability, transparency and resilience.
In 2018, the RIPE NCC's Budget will increase by 7%. The largest part of this increase is due to Registry Maintenance, Training, IT and Information Security, DNS and K-Root Operations, and Finance and Administration. There is a forecast revenue increase of 15% in 2018 due largely to the increasing membership. The RIPE NCC plans to increase its FTE count by 4% in 2018 (from 149 FTE to 155). The RIPE NCC membership fee will remain at EUR 1,400 per LIR and there is an anticipated surplus of EUR 6.3 million to potentially be redistributed to the membership. The cost per LIR is expected to be EUR 1,435 – down from EUR 1,569 in the 2017 Budget.
The previously separate activities of Member Outreach and External Relations have been merged into one Outreach and Engagement activity.
There are two new activities within the Training Services section: RIPE NCC::Educa is a series of one day webinars given by RIPE NCC trainers and experts from the community. The RIPE NCC Academic Partnership Programme will place RIPE NCC training material within the curricula of universities in the RIPE NCC's service region.
There are several activities that have the status “Expanding”, which means the costs for these activities have increased by at least 10% over the 2017 Budget. In line with the strategic goals set out above, the main increases come in the areas relating to registry accuracy, effective engagement, rethinking service delivery and strengthening the RIR system. The expansion of several areas is also linked to the addition of FTEs to handle the still-increasing membership (there were over 16,200 LIRs at 30 June 2017 and this is expected to grow to 19,850 by the end of 2018). The Management and HR area also increases due to efforts to improve the RIPE NCC's standing as an excellent employer.
From the areas that are decreasing by more than 10%, most are due to higher costs from 2017 reducing naturally. For RPKI, the activity decreases as the consultancy fees paid here are moved to other software development areas.
Expanding
Decreasing
New Activities
Note: activities are deemed to be expanding or decreasing in financial terms only. This does not reflect a greater or lesser degree of importance being placed on certain activities.
On the following page is an overview of the Full-Time Equivalents (FTEs), Operational Expenses (OPEX) and Capital Expenses (CAPEX) per activity. All amounts are in kEUR. The overview is presented on two levels. It is possible to click on any Level 1 or Level 2 activity for more detailed information.
For a detailed description of FTE, OPEX and CAPEX, please see Appendix 3.
FTEs
OPEX kEUR
CAPEX kEUR
Change from
2017 in %
50.4
5,794
-
11%
37.9
3,946
-
23%
7.0
910
-
2%
1.3 Resource Certification (RPKI)
1.6
208
-
(64%)
3.9
730
-
41%
30.0
3,868
395
12%
10.6
1,502
-
32%
5.9
716
148
6%
10.5
1,209
247
3%
3.0
441
-
(3%)
42.7
9,268
162
4%
4.2
784
150
12%
3.2 Data Analysis and Scientific Support
3.2
400
12
12%
2.1
342
-
43%
18.5
3,848
-
3%
1.6
149
-
(11%)
6.0
1,782
-
(1%)
3.7 RIPE Policy and Community Support
1.6
185
-
(20%)
4.7
1,273
-
16%
0.8
505
-
(9%)
32.1
7,957
678
5%
4.1 IT and Information Security
12.6
2,745
578
11%
4.2 Facilities - Rent and Utilities
0.6
1,051
100
(15%)
8.2
2,626
-
11%
4.4 Finance and Administration
8.1
1,051
-
24%
0.5
167
-
(12%)
4.6 Organisational Activities: Executive Board, Arbitration Panel and General Meetings
2.1
317
-
(30%)
Total
155.2
26,887
1,235
7%
* RIPE NCC strategic focus point for 2018
Registry Maintenance Status: Expanding
Description
The RIPE NCC is responsible for assigning and allocating Internet number resources (IPv4, IPv6 and AS Numbers) within its service region. A key responsibility is to maintain the accuracy and quality of the RIPE Registry, which contains information about the current holders of these resources. This includes public information available in the RIPE Database as well as other non-public registration information held by the RIPE NCC.
FTEs
37.9
Cost
3,946
CAPEX
-
Benefits
Internet number resource records the RIPE NCC is responsible for
2015:
93,000
2016:
101,000
(+8.6%)
2017:
109,914
(+8.8%)
The exhaustion of the unallocated “free pool” of IPv4 address space means the RIPE NCC has adapted its registry function to maintain its careful stewardship of resource registrations. There is a continuing focus on legacy address space, with the goal of bringing registration records up to the same standards of accuracy as address space that was distributed by the RIPE NCC. Additionally, the RIPE NCC works to ensure that the RIPE Registry can accurately deal with a high level of IPv4 transfers and a heightened potential for conflicts over address space, both resulting from the growing scarcity of IPv4. The RIPE NCC will continue to respond to any community-driven initiatives to increase the accuracy of registry data.
As part of this stewardship role, the RIPE NCC gives special attention to protecting resource holders against hijacking of their Internet number resources. While this involves more strict verification requirements when evaluating requests, the RIPE NCC is mindful of the balance between ensuring due diligence on the one hand while not being overly bureaucratic or inflexible on the other. The RIPE NCC is continuously reviewing its service delivery to maintain a balance between trust, due diligence, accuracy of registry data and offering the best possible service to members.
Services such as the Assisted Registry Check will continue to provide an incentive for resource holders to maintain accurate registration information. The focus will be on increasing the value of services that the RIPE NCC can provide to its members to improve their day-to-day operations, while at the same time maintaining the accuracy of registry and RIPE Database data. We will also continue to monitor technological developments like RPKI and Blockchain to assess the effect that new technologies will have on the stability and the accuracy of the registry.
In 2018, the RIPE NCC will continue to focus on the Registry and will also rethink its service delivery to an increasing membership. In early 2018, an external analysis of the processes and interactions members undergo when dealing with the RIPE NCC will be completed and work will commence on addressing issues that are identified.
The RIPE NCC will continue its work in partnership with the other RIRs to improve data quality and to make this data readily available to the Internet community. The ongoing processing of inter-RIR transfers means that close ties will need to be maintained among the participating RIRs.
Status: Ongoing
Measurable usage: Approximately 8,205 allocations and assignments from 1 July 2016 to 30 June 2017.
The RIPE NCC provides fair, impartial and stable distribution of Internet number resources according to policies developed by the RIPE community. In addition to the allocation and assignment of IPv4 and IPv6 address space, the RIPE NCC also assigns AS Numbers and registers these along with the initial associated routing policy. This ensures the uniqueness of AS Numbers and collects data for the RIPE Routing Registry. Since 2007, the RIPE NCC has assigned AS Numbers from both the 16-bit and 32-bit pools.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
Measurable usage: The RIPE NCC is administratively authoritative for approximately 109,914 Internet number resource records.
The RIPE NCC manages the complete lifecycle of Internet number resources within its service region, supporting updates of the registration data and deregistering resources that have been returned. In order to facilitate the transfer of IPv4 address space between members, the RIPE NCC provides the IPv4 Transfer Listing Service. From 1 July 2016 to 30 June 2017, the RIPE NCC transferred 2,176 original IPv4 blocks, 419 ASNs and 213 IPv6 blocks within its service region. The RIPE NCC also processes inter-RIR IPv4 transfers – transferring 23 IPv4 blocks out of the region, and receiving 114 IPv4 blocks from other regions over this same period. The RIPE NCC expects that the work involved with transfers will continue to increase in 2018.
Benefits for RIPE NCC members / RIPE community:
Status: Expanding
Measurable usage: 2,819 Assisted Registry Checks from 1 July 2016 to 30 June 2017.
The Assisted Registry Check (ARC) gives LIRs an opportunity to receive personalised support from the RIPE NCC. This includes help creating database objects to improve contact data, removing inconsistent resource records and providing clarification on RIPE Policies. The aim is to strengthen registry data while supporting the daily technical operations of the membership.
The ARC review covers four broad subject areas:
In the past year, the RIPE NCC used ARCs to target LIR accounts that did not have an LIR Portal admin account. In general, these are members that have not been in contact with the RIPE NCC for a long period of time. It was found that despite having outdated information, these members were reluctant to cooperate. It took more time and effort to make contact and explain the risks of outdated information and the benefits of ensuring their data was correct. This shows the importance of a direct relationship with the RIPE NCC member base and gaining a greater understanding of its needs and motivations. Maintaining a closer and more regular business relationship will be essential to ensure a strong registry. The goal for 2018 is to carry out ARC reviews for 25-30% of the membership and this additional effort accounts for the expansion of this activity.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
Measurable usage: Contracts for approximately 53,150 End User Internet number resource records are overseen by the RIPE NCC.
Subject to the RIPE Policy on contractual requirements for holders of independent resources (ripe-637), the RIPE NCC ensures that changes to contractual arrangements between sponsoring LIRs and End Users are followed up on and the appropriate administrative action taken.
In 2015, the RIPE NCC finalised the process of implementing the RIPE Policy related to establishing an indirect or direct contractual link between the End Users of independent Internet number resources and the RIPE NCC (ripe- 637). All independent resources are now covered by a contractual relationship that the RIPE NCC will follow up on.
Benefits for RIPE NCC members / RIPE community:
Status: Decreasing
Measurable usage: The total number of legacy Internet resources within the RIPE Registry is approximately 4,200 parent IP blocks and 35,000 more specific blocks. There are also 740 legacy AS Numbers. By 30 June 2017, approximately 55% of legacy address space in the RIPE NCC service region was registered either directly or via a sponsoring LIR. In the 12 months prior to 30 June 2017, there were 104 requests to update the RIPE Registry following legacy resource transfers.
Historically, legacy resources have been held without any formal relationship existing between their holders and the RIPE NCC. In order to improve the accuracy and trustworthiness of registry data, the RIPE community created the policy, “RIPE NCC Services to Legacy Internet Resource Holders” to allow for a formal relationship to be established between legacy resource holders and the RIPE NCC.
In 2015, the RIPE NCC finished contacting all legacy holders to offer them the option of establishing an indirect or direct contractual link with the RIPE NCC. With all legacy holders having been contacted, this activity is decreasing, though maintaining these contractual relationships will continue to exist as an ongoing activity.
Benefits for RIPE NCC members / RIPE community:
Status: Expanding
Measurable usage: The RIPE NCC has investigated over 400 potential hijacks since 2012. From 1 July 2016 to 30 June 2017 the RIPE NCC handled 70 investigations. The RIPE NCC received and investigated 594 abuse reports from 1 July 2016 to 30 June 2017.
Since September 2012, the RIPE NCC has seen a significant increase in the number of attempted IP address hijackings taking place within its service region. Due to the increasing scarcity of IPv4 address space, the RIPE NCC expects this to continue for the foreseeable future, with not only legacy and Provider Independent resources being targeted, but also Provider Aggregatable address blocks. The past 12 months have seen a number of incidents where hijackers attempted to impersonate resource holders, either to gain control of their resources in the RIPE Database or to sell them to third parties who were unaware that they were not from the legitimate holder.
Hijackers are using sophisticated methods to gain access to resources, such as test announcements to verify usage, falsified documents, re-registering domains and making copies of websites. Although the rate of new cases has shown a relative decline, the complexity of each investigation and the time spent on support activities, involving several divisions across the RIPE NCC, is increasing. This is particularly the case regarding disputed claims on address space being transferred between RIPE NCC members. Legacy space remains particularly susceptible to hijacking attempts because the RIPE NCC did not issue the resources and therefore has no authoritative documentation on the original distribution and changes in holdership over time.
The RIPE NCC also checks for unauthorised changes to the RIPE Database objects for which it is administratively responsible (mainly independent Internet number resources).
Benefits for RIPE NCC members / RIPE community:
RIPE Database Status: Ongoing
Description
The RIPE Database contains information about the IP addresses and AS Numbers used by networks within the RIPE NCC service region. For these resources, the database carries information about their current holders along with contact details and related attributes. Resource holder are responsible for maintaining the information in the database, while the role of the RIPE NCC is as data controller.
FTEs
7.0
Cost
910
CAPEX
-
Benefits
RIPE Database queries per minute
2015:
18,000
2016:
20,000
(+11.11%)
2017:
22,000
(+10%)
The RIPE Database provides information that is crucial for network troubleshooting and determining abuse contacts. The database has a wide range of users, including network engineers, system administrators and researchers. The service is available for anyone that needs information about networks and Internet number resources.
The RIPE Database also includes the RIPE Routing Registry, which is part of the global Internet Routing Registry (IRR). The IRR ensures the stability and consistency of global Internet routing by sharing information between network operators. The IRR consists of several databases, including the RIPE Routing Registry, in which network operators can publish their routing policies and routing announcements.
The RIPE NCC works to ensure that the RIPE Database remains a high-quality service with close to 100% uptime. The RIPE NCC has staff on 24/7 support to ensure that any incidents are addressed quickly. However, almost all of the effort in this regard is spent pro-actively: by managing hardware, operating systems and software life cycles, carefully testing any new releases in the Release Candidate environment, and monitoring the service and planning for resilience and scalability.
The RIPE NCC works to understand and implement the wishes of the RIPE community with regards to the database. This involves working on features and changes requested by the RIPE Database Working Group, supporting RIPE policies emerging from other working groups, and keeping up with technical standards discussed in the IETF and among the RIRs.
The RIPE NCC uses any remaining time for other improvements and feature implementations. These may be focused on improving the internal processes of the RIPE NCC, but a lot of effort is also spent on improving the usability of the RIPE Database to create efficiencies for those who rely on the database for their operations. Priority setting for these improvements is done on the basis of measurements of time spent on processes, as well as questions and requests we receive from users of the database, and feedback from individual users – for example at training courses and in discussions at various meetings.
Status: Ongoing
The RIPE NCC is committed to supporting users of the RIPE Database. Training courses on how to use the RIPE Database are provided to RIPE NCC members. Furthermore, the RIPE NCC responds to user requests through customer support channels and through the feedback received from the bug reporting tool on the website. Requests range from users who have lost access to a maintainer object to users with problems setting up reverse DNS, to more general questions about the RIPE Database.
The development of the RIPE Database is done in close collaboration with all stakeholders. New features of the core database services are suggested, discussed and approved by the RIPE Database Working Group before they are implemented. New services that integrate with or extend the database software can also be initiated and defined in other forums such as the IETF or with feedback from training courses and direct customer contact.
In 2018, the RIPE NCC will continue to reach out to database users. The only way to create and provide an excellent service is by knowing the users and by involving them in the entire process.
The RIPE NCC is committed to providing transparency by having the software available as open source. This also enables third-party developers to contribute to the development of the database.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
Measurable achievements: five releases from 1 July 2016 to 30 June 2017.
Improvements to the RIPE Database are made on a continuous basis. The RIPE NCC works closely with the RIPE community to implement new features and priorities are established in cooperation with the appropriate RIPE Working Groups. The RIPE NCC closely monitors new policies and assesses any impact they might have on the database software and suggests implementation plans.
In 2017, we made significant improvement in the usability of the RIPE Database web-based user interface. We made it much easier to set up domain objects for reverse DNS, reducing the error rate by 65%. Another major body of work has gone into showing users of the RIPE Database an easy overview of all the resource objects that they manage. In 2018, we will continue to build on this to make it easier for users to manage various aspects of their resources, such as contact or abuse information, authorisations, managing reverse DNS lameness or route(6) objects.
Benefits for RIPE NCC members / RIPE community:
Resource Certification (RPKI)
Status: Decreasing
Description
RPKI is a community-driven system that allows resource holders to request a digital certificate listing the Internet number resources they hold. A resource certificate offers proof of holdership of a resource's allocation or assignment by an RIR. It allows the holder of the certificate to make statements with regards to the resources listed on the certificate. The practical application offered today is the ability to use the certificates to help secure Internet routing, particularly BGP Origin Validation
FTEs
1.6
Cost
208
CAPEX
-
Resource certificates created
2015:
2,932
2016:
3,736
(+27.4%)
2017:
4,713
(+26.2%)
Benefits
RIPE NCC announced IPv4 space covered by ROAs
2016:
11.6% of
prefixes, 22.8%
of addresses
2017:
13.5% of prefixes
(+16.4%), 28.1% of
addresses (+23.2%)
The Resource Certification (RPKI) system uses open standards that were developed by the Secure Inter-Domain Routing (SIDR) Working Group in the IETF. All Regional Internet Registries are committed to operating a resource certification system, making this a global effort.
RPKI has been fully developed into a mature system. The RIPE NCC does not see the need for significant development of new functionality on the RPKI back-end next year. However, the RIPE NCC is planning to implement the use of new RPKI Hardware Signing Modules (HSM) purchased in 2017, as the current modules are five years old and due for replacement.
The RIPE NCC may also pursue further development of the RPKI Validator, depending on the community's feedback after the RPKI Validator 3.0 is released in late 2017.
LIR Portal Status: Expanding
Description
The LIR Portal is the main member interface with the RIPE NCC, which allows members to manage their Internet number resources and related registration information. It also contains tools such as the IP Analyser and IPv6 Analyser, which are being integrated with the RIPE Database functionality into My Resources.
FTEs
3.9
Cost
730
CAPEX
-
Benefits
RIPE Database queries per minute
2015:
~140,000
2016:
~150,000
(+7.1%)
2017:
~108,000
(-28%)
In 2017, we started integrating the LIR Portal and RIPE Database user interface in order to provide LIRs with a seamless experience when managing their resources. Significant effort has also been spent on introducing a new ticketing system and integrating this with request workflows.
In 2018, we will continue the goal of making it easier for members to manage their operations effectively and easily. This will become apparent in the blending of LIR Portal and RIPE Database functionality, which will bring more efficiency gains and easier management for resource holders.
Training
Status: Expanding
Description
The RIPE NCC provides regular face-to-face training courses within its service region on daily operations and specialised areas, such as IPv6 and routing security. The goal of this training is to increase efficiency, raise members' awareness of their role as part of the RIPE community and improve understanding of the RIPE NCC's procedures and tools. In addition to the face-to-face courses, the RIPE NCC provides training courses and learning resources online, including certified training through the RIPE NCC Academy. This activity is expanding due to the addition of two new programmes.
FTEs
10.6
Cost
1,502
CAPEX
-
Training Courses and Workshops
2015:
104
2016:
90 (-13.5%)
2017:
96 (+6.7%)
Benefits
Webinars
2015:
53
2016:
42 (-20.8%)
2017:
55 (+31%)
For 2018, the RIPE NCC Executive Board has asked the RIPE NCC to further develop its online learning options, enabling members and the RIPE community to easily follow training courses and share best current practices online while allowing the RIPE NCC to reach members outside regular destinations.
The focus in 2018 on Outreach and Engagement (section 3.4) is also assisted by Training Services, which provides resources for activities such as presentations at industry events and hands-on workshops at meetings. The “Train the Trainer” initiative and IPv6 Roadshows are carried out by Training Services and also help to meet the RIPE NCC's goals in relation to outreach and engagement. Face-to-face training and interaction with members will remain an important part of the RIPE NCC's efforts to engage with members and find out how their needs can be met.
The RIPE NCC is also coordinating with technical experts and trainers in several regions on a “Train the Trainer” program. This initiative prepares teams of local trainers to spread the technical knowledge required to build and operate IPv6 networks far beyond what might be achieved by the RIPE NCC alone. In 2018, local trainers were trained in both the MENOG and ENOG regions.
Two new activities will be included in 2018 – RIPE NCC::Educa, which is a series of one-day online events, and the RIPE NCC Academic Partnership Programme, which will see RIPE NCC training material incorporated into the curricula of university engineering departments. More information on these activities is included below.
Status: Expanding
Measurable usage: From 1 July 2016 to 30 June 2017, the following courses were given:
The RIPE NCC offers the following training courses to its members:
Apart from these, the RIPE NCC provides tutorials and workshops covering best current practices and popular topics such as IPv6, DNSSEC, Routing and Security to law enforcement agencies, governments and others on request. Workshops and presentations will also be given at RIPE Meetings and other industry events, which supports the RIPE NCC's Outreach and Engagement activity.
Benefits for RIPE NCC members / RIPE community:
The RIPE NCC provides a wide range of training courses and learning resources online, including certified training through the RIPE NCC Academy. In 2018, the RIPE NCC will further develop its online learning options, allowing members and the RIPE community to easily follow training courses and share best current practices online while allowing the RIPE NCC to reach members outside regular destinations. There will also be the addition of two new activities – RIPE NCC::Educa and RIPE NCC Academic Partnership Programme (see below).
2.1.2.1 RIPE NCC Academy
Status: Expanding
Measurable usage: RIPE Database Expert Course (launched October 2014): 1,820 participants; Introduction to IPv6 Course (launched June 2015): 1,570 participants; LIR course (launched October 2016): 720 participants
The RIPE NCC has been offering learning resources online for several years. These resources included instructional videos, documentation and live webinars, allowing participants to interact with RIPE NCC trainers remotely.
Following feedback showing that members wanted the RIPE NCC to provide more online learning options, the RIPE NCC Academy was launched at the end of 2014. The RIPE NCC Academy allows the RIPE NCC to offer learning modules and training courses through an interactive portal. Members are able to test and certify their knowledge and interact with the RIPE NCC and each other, sharing best current practices and experiences. In 2018, the RIPE NCC will continue to develop content for the RIPE NCC Academy.
Benefits for RIPE NCC members / RIPE community:
2.1.2.2 Webinars
Status: Expanding
Measurable usage: 47 webinars were given from 1 July 2016 to 30 June 2017
The RIPE NCC organises weekly one-hour interactive webinars, offering members the opportunity to learn from RIPE NCC trainers, watch live demonstrations and have their questions answered online. The number of participants is limited to 25 so that the trainers have enough time to address individual questions. Topics covered are:
In 2016, the RIPE NCC launched a webinar on RIPE Atlas, which had been frequently requested by members. The RIPE NCC Executive Board requested development of this activity in 2017 to support more members who are unable to attend face-to-face training courses.
In 2017, the RIPE NCC delivered a series of webinars for Europol on RIPE Database usage, and an Internet Governance webinar in conjunction with EuroDIG and the IGF. The RIPE NCC plans to introduce webinars with guest speakers on current topics in 2018.
Benefits for RIPE NCC members / RIPE community:
2.1.2.3 RIPE NCC::Educa
Status: New Activity
In October 2017, the RIPE NCC launched RIPE NCC::Educa, a series of full-day online events with webinars that focus on a single topic. The first such event will cover RIPE Atlas and will feature not only RIPE NCC trainers but also experts from the RIPE community who can give their own insight on the services and tools provided by the RIPE NCC.
The RIPE NCC Executive Board has requested development of this activity in 2018 to support members who are unable to attend face-to-face training courses.
2.1.2.4 RIPE NCC Academic Partnership Programme
Status: New Activity
In 2018, the RIPE NCC will work to incorporate its online training material into the curricula of Computer Science and Engineering departments in universities across its service region. In the Middle East, a pilot programme saw the RIPE NCC visit six universities to explain the basic technical fundamentals that allow the Internet to function, such as standardisation, numbering and naming. The students and faculty in attendance learned about the organisations that coordinate these efforts, their operating models and how to get involved.
By taking a more formal approach to these efforts, and by including the RIPE NCC's training material into the curricula of universities, engineers and computer scientists will get a better grasp of the realities of network engineering and the Internet environment. RIPE NCC members and others in the community should also benefit from having the ability to hire graduates that are already familiar with Internet operations as they are carried out in the industry.
This work also helps the RIPE NCC to promote such programmes as RACI and the RIPE Fellowship, further strengthening links with the academic community and the network engineers of the future.
RIPEstat Status: Ongoing
Description
RIPEstat is a web-based interface that provides information about IP address space, ASNs and related information for hostnames and countries in one place. It presents registration and routing data, DNS data, geographical information, abuse contacts and ore from the RIPE NCC's internal data sets as well as from external sources.
FTEs
5.9
Cost
716
CAPEX
148
Benefits
Queries per day
2015:
4 million
2016:
6 million
(+50%)
2017:
30 million
(+400%)
The country-based reports have been expanded in 2016 and 2017 by creating an interface that focuses on comparisons and country-specific reports as well as visualisations that serve interested parties beyond the network operations community. We plan to continue this work in 2018.
Usage of RIPEstat has increased significantly mid-2016: the number of queries against the API increased five-fold within a year. Even though the scale of growth was bigger than anticipated, the serving infrastructure kept up with the increased load and there seems to be no inherent bottleneck limiting growth to meet future demand.
Using feedback from RIPEstat users, the RIPE NCC will continue to evaluate other tools and features that can be incorporated to make the service more useful to members and the RIPE community.
RIPE Atlas and RIS
Status: Ongoing
Description
RIPE Atlas is a leading Internet active measurement network that collects unique data, providing valuable live and historical information about the reliability of networks and the Internet's reachability and connectivity. The RIPE NCC operates globally distributed measurement networks for the purpose of collecting data on Internet infrastructure, usage and development.
FTEs
10.5
Cost
1,209
CAPEX
247
Measurement results per day
2015:
~250 million
2016:
~350 million
(+40%)
2017:
~420 million
(+20%)
Benefits
Connected RIPE Atlas probes
2015:
8,302
2016:
9,232
(+11.2%)
2017:
9,860
(+6.8%)
RIPE Atlas anchors
2015:
125
2016:
200
2017:
250
RIPE Atlas has proven to be a very useful measurement infrastructure used by operators and scientists to observe the Internet, track changes in networks and diagnose networking issues, among other things. The RIPE NCC has received very positive feedback on the value of RIPE Atlas from different groups, including RIPE NCC members, Internet service providers around the globe, press agencies, and researchers and scientists.
RIPE Atlas currently allows users to run their own measurements that test reachability and round-trip times, traceroutes, DNS, NTP measurements and more – from thousands of vantage points around the globe. All measurements are aggregated and provide a big-picture view of the Internet available in several formats, including “traffic maps”.
The RIPE NCC started to purchase probes using only external funding from 2014 and this approach will continue in 2018. With the number of active probes passing 10,000 in 2017, the RIPE NCC is focusing its distribution strategy to target as many ASNs as possible. The experience gained by the RIPE NCC and the move to external funding of the service means that further efficiencies can be introduced while maintaining value for users.
In 2017, the RIPE NCC continued to add features and extensions: traceroute visualisations (TraceMON), further development of the APIs, more support tools, faster response times for the main site, significantly improved probe stability, easier access of bulk data, extended support for OpenIPmap, and more.
In 2018, development will continue with improvements:
The RIPE NCC maintains a public roadmap for RIPE Atlas and will hold continued dialogue with the RIPE community, especially the RIPE MAT Working Group, on future developments and functionality.
Benefits for RIPE NCC members / RIPE community:
Status: Decreasing
Measurable usage: About 250 RIPE Atlas anchors deployed by 30 June 2017
RIPE Atlas anchors are essentially enhanced probes with far greater measurement capacity than regular RIPE Atlas probes. They basically provide two functions: they perform far more measurements than regular probes and act as stable, cooperating regional targets for measurements originating from probes throughout the RIPE Atlas network. This allows users to examine measurement traffic at both the source and the destination. RIPE Atlas anchors are hosted by interested organisations (mostly data centres and IXPs), who receive additional benefits for their contribution. RIPE Atlas anchors are also used as vantage points for DNS Monitoring.
The RIPE NCC continues to deploy RIPE Atlas anchors in various partnering networks to provide a wider distribution of measurement targets. We also have a successful partnership with some of the other RIRs, who are sponsoring the deployment of anchors in their regions.
Hosting and the hardware for RIPE Atlas anchors is funded by interested parties, except for strategic locations where the RIPE NCC has a direct interest in monitoring network connectivity, such as where we host essential equipment like resiliency servers or global K-root nodes. During 2018, the RIPE NCC will also support further deployment of RIPE Atlas anchors by sponsoring a fixed number of anchor hosts. This allows us to add anchors to interesting locations that bring measurement benefits to the project, specifically in those locations where no local host can be found who is able to fund the necessary hardware purchases. This activity is expected to continue in 2018.
Status: Ongoing
The RIPE NCC operates globally distributed measurement networks for the purpose of collecting data on Internet infrastructure, usage and development.
The RIPE NCC works with a range of stakeholders to unify, optimise and develop new interfaces for this data, while performing life-cycle maintenance on the collector hardware. Data collectors and back-end systems have been replaced by a new hardware and software platform that is easier to deploy and maintain. This new architecture enables us to provide near real-time route updates to the RIPE NCC's back-end infrastructure. The RIS data is and will be accessible via RIPEstat as outlined in the sections above, and it is also available in the form of MRT dump files for those parties that prefer to create their own visualisations or reporting based on the RIS data.
In 2018, the emphasis for RIS will be on improving the scalability of the back-end infrastructure and making the near-real time data more widely available.
The RIS collector network will be expanded modestly with a maximum of five nodes per year in network areas not currently covered by the RIS project. We adapted to this model following feedback from the Routing Working Group at RIPE 71. Independently, the RIPE NCC is open to consider adding new RIS collectors in locations that bring significant additional routing visibility to the RIS project, and where a local host is able to sponsor the required collector hardware according to our specifications.
Benefits for RIPE NCC members / RIPE community:
Other Services
Status: Ongoing
Description
The RIPE NCC manages the complete lifecycle of RIPE NCC memberships and of those wishing to take advantage of RIPE NCC services (e.g. legacy resource holders). This includes queries fro potential members, applications, administrative and contractual changes, and account closures. The RIPE NCC also runs the RIPE Database Proxy Service, the Near Real Time Mirroring (NRTM) service and the LISP EID Registry for the benefit of the RIPE community.
FTEs
3.0
Cost
441
CAPEX
-
Benefits
RIPE NCC LIR Accounts
2015:
12,000
2016:
13,700
(+14.2%)
2017:
16,200
(+18.2%)
Status: Ongoing
Measurable usage: 16,204 Local Internet Registries (LIRs); 3,301 membership applications; 2,925 accounts activated; 36,156 member enquiries
The RIPE NCC manages the complete lifecycle of RIPE NCC memberships and of those wishing to take advantage of RIPE NCC services (e.g. legacy resource holders). Support and advice is given throughout the contractual relationship, including queries from potential members, applications, administrative and contractual changes and account closures.
In 2018, the RIPE NCC expects to see a further substantial increase in the number of LIRs, leading to a greater number of applications and requests for support. The growing IPv4 transfer market is expected to continue generating high numbers of requests to update the registry as members get their administration in order. Furthermore, the RIPE NCC will continue to perform increased due diligence on membership applications and registry update requests to secure the quality of registry data.
In 2018, the RIPE NCC will review its processes to better understand and improve the customer experience, in addition to gaining efficiencies and saving time for both members and the RIPE NCC. Customer feedback will be sought, tracked and shared internally to remain aware of the expectations and opinions of our customers.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
Measurable usage: six contracts have been signed; four actual users of the service
The RIPE Database Proxy Service is for third parties who send queries to the RIPE Database on behalf of their clients. It ensures that the daily access limits for users of the RIPE Database are correctly applied. For example, if a third party provides their clients with a web-based gateway to the RIPE Database, the proxy service ensures that daily limits are calculated based on the clients' queries and avoids the possibility of the third party's server being denied access to the RIPE Database because of too many queries from its clients.
At the 87th Executive Board Meeting, held on 26 March 2013, the RIPE NCC Executive Board decided that the RIPE Database Proxy Service should be continued free of charge, for both members and non-members, under a formal contract with the users of the service.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
Measurable usage: 23 users of the NRTM service
The Near Real Time Mirroring (NRTM) service provides RIPE NCC members with a local copy of the RIPE Database. This local copy is kept up to date with modifications from the RIPE Database in near real time. The NRTM feeds do not contain any personal or private data.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
At the IETF, an Internet Draft for the allocation of LISP EID (Locator/Identifier Separation Protocol Endpoint ID) address prefixes was submitted. LISP EID is a “map-and-encapsulate” protocol.
The basic idea behind the separation is that the Internet architecture combines two functions: routing locators (where a client is attached to the network) and identifiers (who the client is) in one number space, the IP address. The IETF LISP Working Group has requested a trial period of three years for this protocol extension. During these three years, interested parties can request IPv6 address space from a specific designated experimental block. The LISP EID Registry was implemented in November 2016, and the RIPE NCC is now responsible for the management and registration of this temporary experimental address space.
DNS and K-root Operations
Status: Expanding
Description
The RIPE NCC provides DNS coordination and support activities as well as reverse DNS services for the IPv4 and IPv6 address space that it manages. For reverse DNS (rDNS) associated with the address space managed by other RIRs, the RIPE NCC provides secondary DNS services to support the reliability of reverse lookups.
FTEs
4.2
Cost
784
CAPEX
150
Benefits
K-root instances
2015:
20
2016:
42
(+110%)
2017:
53
(+26.2%)
The scalability of the DNS infrastructure for primary, secondary and reverse DNS services is improved based on the requirements specific to each of these services.
Primary and secondary DNS services by the RIPE NCC have traditionally been served from three locations, in Amsterdam, London and Stockholm, to provide resilience and geographical coverage. In 2016, the RIPE NCC decided to look for a third party to provide secondary DNS services for www.ripe.net and some other RIPE NCC domains. An external service provider was selected after following an open Request for Proposal (RfP) procedure. In addition to the three existing locations, service of these main RIPE NCC domains has, since 2016, also been provided from several tens of additional locations worldwide, via the partnering service provider.
During 2017 and 2018, the RIPE NCC will be running an experiment to test applicability of the “hosted server” model also to the DNS services provided from our authoritative DNS services platform, which supports reverse DNS operations as well as ripe.net and ccTLD services. The intention is to work with local sponsoring hosts, similar to how we already work with sponsoring local hosts for K-root anycast services.
K-root and other DNS service nodes will continue to be well maintained and supported. As a consequence, necessary lifecycle upgrades and replacements are planned for 2018.
Security-related aspects, as well as global measurement and reporting on the RIPE NCC's DNS services (for example by providing RSSAC002 data to the public) are becoming increasingly important and will continue to be areas of focus in 2018.
This activity is expanding due to the reasons explained in the more detailed sections below.
Status: Expanding
Measurable usage: three reverse provisioning instances; approximately six billion reverse DNS queries daily
The RIPE NCC delegates reverse DNS zones for the address ranges that it manages. To support this service, it provides reliable, authoritative name servers.
The RIPE NCC considers DNSSEC support a given for any DNS service provider and signs all of its zones and provides. We also provide tools for users to secure delegations received from the RIPE NCC and are continuing to improve these. In addition, we share experience by publishing operational white papers, documentation and software toolkits.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
Measurable usage: 41 TLDs hosted as secondary for ccTLD operators
The RIPE NCC offers a free secondary name service to the other RIRs, and additionally to 41 country code top-level domain (ccTLD) operators who are in the start-up phase of their operations. The RIPE NCC no longer provides this service to well-established ccTLDs.
The community has provided guidelines on the eligibility of ccTLDs to receive this service, as documented in ripe- 663. In 2016, the RIPE NCC started to apply the given criteria to new requests for service and to re-evaluate the eligibility of ccTLDs currently receiving the secondary service. This review process concluded during 2017. By July 2017, the number of ccTLDs receiving this service was reduced to 41. In 2018, we will again revisit the eligibility of the ccTLD operators we provide these services to. We will investigate further options to improve on the process for verifying eligibility to avoid a heavy administrative burden.
A slight increase of ccTLD operators using the secondary name service is expected, due to the increased visibility of this service and the number of potentially eligible operators.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
Measurable usage: 51 delegations in the ENUM (e164.arpa) zone
The Internet Architecture Board has an agreement with the RIPE NCC under which the RIPE NCC provides technical operation of the e164.arpa domain. This domain implements support in the DNS for the ENUM protocol, which allows the mapping of telephone numbers to domain names to facilitate services such as Voice over IP.
Benefits for RIPE NCC members / RIPE community:
Status: Expanding
Measurable usage: 53 K-root instances at 30 June 2016; approximately five billion queries daily
Root name servers are a crucial part of the Internet DNS infrastructure. The RIPE NCC operates the K-root service through a set of globally distributed anycast clusters. The RIPE NCC has operated the K-root server since 1997, when the first server was installed at the London Internet Exchange (LINX). The RIPE NCC has since deployed five global nodes of the K-root name server and, with help of the community, added several tens of K-root hosted nodes. Since 2003, the RIPE NCC has been using anycast to provide the K-root name service.
Since 2016, the RIPE NCC has been implementing an expansion plan for K-root that was proposed to the community in 2015. Following this approach, we have been able to substantially expand and improve the global coverage and reachability of K-root, supported and sponsored by organisations that opted to have a K-root hosted node in their own network. The cost of these nodes is covered by the hosts rather than the RIPE NCC.
By 30 June 2017, we had a total of 53 K-root nodes spread over a wide range of locations. This expansion plan will continue in 2018 and we expect to see around ten more hosted nodes added to the K-root anycast service. The RIPE NCC has been revising the agreements it has with some external parties that house K-root global nodes. In some cases, this has led to increased costs to formalise these support arrangements with the local hosts and has meant that new colocation facility costs have been incurred. This ongoing work has contributed to an increased operational cost for K-root in 2018.
The RIPE NCC continues to adapt the architecture of the K-root global nodes to make them more future-proof, while also increasing K-root capacity to maintain headroom against growing query and attack volumes. We have a diverse strategy to increase overall K-root capacity: we're investing in additional hardware and network capacity at our core nodes, we work with sponsoring organisations that choose to host a K-root node, and we investigate options to work with large-scale network operators to support us with an even more fine-grained K-root presence globally. The RIPE NCC is also working closely with other RIRs to identify locations that would benefit from a local K-root node and to find possible hosts for the service. These expansions and activities have resulted in a slight increase in the DNS and K-root operational costs for 2018.
Benefits for RIPE NCC members / RIPE community:
Data Analysis and Scientific Support
Status: Expanding
Description
The RIPE NCC has a long-standing tradition of providing the operator community with data analysis about the state of the Internet and providing new and innovative tools that help the community understand various aspects of routing, DNS, reachability and other topics.
FTEs
3.2
Cost
400
CAPEX
12
Benefits
In 2018, the RIPE NCC will carry on producing high-quality research and analysis to support network operations, outage analysis, policy development (via policy impact analyses) and Internet research. Research cooperation activities with external researchers (such as university students and research centres) will be continued to provide relevant data and expertise in order to increase the usefulness of such research to network operators.
We'll also continue to develop prototype tools that, if they show enough operational value to the RIPE NCC membership and the community at large, can be evolved into future RIPE NCC services. The RIPE NCC will also aim to work with well-known publishing outfits to keep the technical community up to date with developments and changes in the global Internet infrastructure, such as the effects of natural disasters. Improving our intelligence- gathering mechanisms will also allow the RIPE NCC to gain a better understanding of the global Internet and adapt quickly to changes and new conditions.
Beginning in 2017, a dedicated budget was established to attract interns and researchers from around the world to spend time at the RIPE NCC. This provides a structured approach to developing our collaborative research program with external parties where they work closely with staff researchers. Applications are open, and the research results of these collaborations are made publicly available. This activity is expected to continue in 2018.
Based on many successful collaborations in this area, the RIPE NCC will also continue to participate at well- recognised measurement conferences in 2018.
RIPE Labs
Status: Expanding
Description
RIPE Labs is a platform for network operators, developers and industry experts to expose, test and discuss innovative Internet-related tools, ideas, analysis and statistics that can benefit members and the RIPE community. These ideas are being developed both within the RIPE NCC and the community at large. RIPE Labs also provides the location for reporting on RIPE NCC Hackathons and the resource centre to support network operating groups in the service region.
FTEs
2.1
Cost
342
CAPEX
-
Benefits
Articles published
2015:
80
2016:
97
(+21.3%)
2017:
155
(+59.8%)
The Statistics Dashboard has been one of the most popular pages on RIPE Labs, together with articles on topics related to IPv6, routing and security. All the RIPE NCC's outreach efforts are also documented and published on RIPE Labs by staff who go to events in the Internet community to learn about industry developments and engage with attendees.
In 2018, the RIPE NCC will continue to reach out to the wider community and to attract content from external sources such as researchers, network operators and experts in other fields who can give insight to the RIPE community. In the year to 30 June 2017, over 100,000 unique visitors came to RIPE Labs.
RIPE Labs also serves a valuable function in promoting and publishing the work and research that emerges from RIPE NCC Hackathons. These hackathons focus on specific topics, such as RIPE Atlas or IXP measurements, and they bring people together from various backgrounds to collaborate on projects. The work of the hackathons is published on RIPE Labs, as is the code produced on the projects. The hackathons have proven to be very successful in fostering engagement with talented people who produce innovations that the whole community can benefit from. The sixth RIPE NCC Hackathon in late 2017 focused on IPv6 and was well documented on RIPE Labs.
In 2017, RIPE Labs also published a resource centre for network operator groups (NOGs) in the RIPE NCC service region. The RIPE NCC attaches great importance to the development of local networking communities and is happy that it can support new and established NOGs by providing sponsorship, expertise and a platform on RIPE Labs to share information and learn from each other's experiences. In 2018, work will continue to further develop this area of RIPE Labs, helping to meet the strategic goals of increasing engagement with our members and getting to better know them and their needs.
Outreach and Engagement
Status: Ongoing
Description
The RIPE NCC engages with a wide range of external parties, including our members, the technical community, governments, law enforcement and other communities to achieve our strategic goals.
FTEs
18.5
Cost
3,848
CAPEX
-
Benefits
Outreach and engagement have been identified as a strategic focus point for 2018, and activities in this area are fundamental to two of the other strategic focus points, specifically the need to better understand the RIPE NCC member base and the need to defend and support the global Internet registry system and its bottom-up policymaking processes.
Engaging our membership is critical to ensuring that the RIPE NCC can better understand the organisations that make up our member base, communicate effectively with them, collect feedback and input, and develop our services and activities in response to that input. The geographic size and diversity of the RIPE NCC service region, which covers 76 countries, and strong continued growth in the number of members, pose ongoing challenges to this engagement and inform many of our member outreach strategies.
Outreach to our membership on a local level was a key focus point in 2017, in which we organised Member Lunches in 25 cities across the service region, and we will maintain this focus in 2018. These events can be targeted at members in a certain city or country, or at members from a specific industry sector, such as banking and finance. They allow RIPE NCC staff to engage with members who may not be able to attend a RIPE Meeting or RIPE NCC Regional Meeting and to learn more about local issues shaping the Internet landscape, and can often be arranged adjacent to existing events.
At the same time, these member engagement activities are enriched by data and analysis developed by the RIPE NCC in relation to specific communities and published on RIPE Labs. The regular publication of studies looking at technical data, levels of participation in RIPE and RIPE NCC activities, and local or regional comparisons provide the membership with timely and relevant information, while building the RIPE NCC's reputation as a trusted source of data.
At the end of 2018, the RIPE NCC will start consultations with its membership and the RIPE community in preparation for the RIPE NCC Survey 2019. The 2016 survey received over 4,000 responses that were a key component in gaining a better understanding of member and stakeholder needs and which helped form the RIPE NCC's strategy for the three-year period 2017-2019.
Beyond the membership, the RIPE NCC has a diverse range of stakeholders with whom we engage. All of these engagements are driven by a combination of two concerns:
The technological, business and regulatory landscape in which all Internet stakeholders operate will continue to evolve in 2018. The RIPE NCC's engagement activities will reflect this, with a focus on:
Engaging with technical and other communities
The RIPE NCC is committed to supporting the development and activities of the technical community across its service region, particularly at the local and regional level. Effective community structures and participation at this level are vital in developing the local industries, but are also crucial to the bottom-up model of policy development, providing all stakeholders with the means to contribute and have their voices heard.
The RIPE NCC's support for and engagement with the technical community includes:
In 2018, the RIPE NCC will also formally take on the financial management for MENOG. This will amount to 50 kEUR but is offset by 35 kEUR in sponsorship.
Engaging with industry
Outreach to industry partners is vital to ensuring that the RIPE NCC is aware of new technologies, new business models or other developments that could impact the RIPE NCC's operations or those of our members. Issues on which the RIPE NCC is engaging industry partners include the Internet of Things (IoT) and the growth of mobile Internet use, with related outreach activities including:
Engaging with the academic community
The RIPE Academic Cooperation Initiative (RACI) will continue as a significant activity, providing opportunities for greater academic involvement in RIPE community events, including RIPE, MENOG, ENOG and SEE Meetings. The program has proven to be popular and useful for both the RIPE community and for Internet researchers, and contributes to the long-term development of RIPE by bringing interesting and relevant research into the community's conversations.
In addition, the RIPE NCC is engaging with universities across the service region to raise awareness of the Internet registry system, bottom-up policymaking practices and the fundamentals of Internet networking technology with students from technical, business and legal fields.
Engaging with the public sector
The RIPE NCC engages with government, regulators and law enforcement to ensure that we understand the impact of legislation and regulation on the RIPE NCC, that public policy makers are well informed on issues relating to the registry system and the RIPE community, and that the RIPE NCC can inform our membership and community of relevant developments in regulation or public policy. Activities include:
Key events in this space will include the International Telecommunications Union Plenipotentiary Conference, which takes place every four years and will occur in November 2018. However, the RIPE NCC's focus will predominantly be on more targeted public sector engagements at the national level and with regional entities such as the European Union institutions. To this end, we began working with a third party in 2017 to remain informed on regulatory and legislative developments across the service region and will continue to use this service in order to inform our members and RIPE community about developments with the potential to impact their operations.
The RIPE NCC will also continue to seek opportunities to formalise its existing relationships with external parties, which was a key focus point in 2017, including public sector bodies, and develop strategic partnerships for the benefit of RIPE NCC members and the RIPE community in a transparent, broadly communicated way. The RIPE NCC lists the agreements it has with external parties onwww.ripe.netand announces these as they are signed.
IPv6 Support
Status: Ongoing
Description
The RIPE NCC focuses a great deal of its outreach efforts on IPv6 awareness-raising across the full range of RIPE NCC stakeholder groups.
FTEs
1.6
Cost
149
CAPEX
-
Benefits
IPv6 support includes work to inform and educate governments, regulators and LEAs about IPv6 deployment, engagement with national forums and task forces, and meetings with LEAs around the world. The RIPE NCC will also continue to work closely with the OECD on IPv6-related activities conducted under the remit of that organisation.
While there will remain a strong focus on the technical and operational aspects of deploying IPv6, RIPE NCC management has decided that efforts will continue to be made to raise awareness of IPv6 among decision- makers. This will be supported by the IPv6 Program Manager, who will dedicate efforts to IPv6 awareness-raising activities. In 2018, this awareness-raising and engagement will be further supported by a National IPv6 Week. This is a four-day event, where the RIPE NCC will bring together all stakeholders to raise awareness about IPv6.
The first day of the National IPv6 Week is intended for regulators and decision makers and focusses on the current level of IPv6 deployment in a country, the obstacles and the successes. Added to this, we bring experts from all over the world to share their stories on IPv6 deployment. The following days are reserved for our Basic and Advanced IPv6 Training Courses. This way, we draw a lot of attention to the subject and offer direct help for operators to deploy IPv6.
3.5.1.1 IPv6 Roadshows in the MENOG Region
Status: Ongoing
The IPv6 Roadshow events are a joint initiative from the Middle East Network Operators Group (MENOG) and the RIPE NCC. They consist of three-day events that provide hands-on training for network engineers involved in the operation of private and public sector networks.
In 2018, there will be around seven IPv6 Roadshow events throughout the Middle East region. The RIPE NCC continues to work with local partners, including governments, to develop the Train-the-Trainer programme to broaden the pool of Arabic-speaking trainers and increase the amount of capacity building resources in the region. The goal is to create a broad pool of Arabic-speaking trainers who can assist in delivering roadshows and also carry out their own IPv6 events with RIPE NCC support.
Benefits for RIPE NCC members / RIPE community:
3.5.1.2 IPv6 Roadshows in the ENOG region
Status: Ongoing
The ENOG IPv6 Roadshows were further rolled out in 2017. In 2017, we worked with additional candidates through the Train-the-Trainer programme, and in 2018 the number of IPv6 courses will be increased.
Benefits for RIPE NCC members / RIPE community:
Status: Ongoing
The RIPE NCC supports IPv6 adoption by providing resources, measurements and analysis to its membership and the wider RIPE community. This activity includes maintenance of the IPv6ActNow section of the website, the provision of IPv6-related statistics and the IPv6 RIPEness rating system, which measures and ranks the IPv6 preparedness of individual RIPE NCC members based on a number of specific indicators.
Recognising the advances being made in the deployment of IPv6 in several markets in the RIPE NCC service region, the RIPE NCC will continue working on including case studies and background information about successful IPv6 deployments on the IPv6ActNow section of the website and RIPE Labs. In collaboration with local and regional communities, the RIPE NCC will encourage and facilitate community members to share their operational experience with IPv6.
Monitoring and measuring the level of IPv6 deployment among members and Internet end users in general remains an important focal point. These measurements will provide an important basis to monitor progress as well as help the community to measure the quality of IPv6-based communications. With significant advances in the deployment of IPv6 in several networks and markets, RIPE NCC management has decided to put additional focus on providing statistics that can help the public sector to evaluate and identify successful programmes to incentivise IPv6 deployment.
In 2018, we will work on integrating per-LIR measurements in the LIR Portal so that RIPE NCC members can check on their own IPv6 RIPEness status.
Benefits for RIPE NCC members / RIPE community:
RIPE Meetings
Status: Ongoing
Description
The RIPE NCC organises two five-day RIPE Meetings each year at various locations throughout its service region, trying to vary these geographically. RIPE Meetings bring together Internet service providers (ISPs), network operators and other interested parties from all over the world. The RIPE NCC provides all administrative, logistical and technical support.
FTEs
6.0
Cost
1,782
CAPEX
-
Benefits
Attendees per meeting
2015:
650+
2016:
650+
2017:
650+
The RIPE NCC sends staff to RIPE Meetings who are available for face-to-face consultation on a range of topics, including RIPE NCC services. It is also crucially important for the RIPE NCC in meeting its objectives that is able to have staff engage face-to-face with members at RIPE Meetings so that we can better understand their needs and form productive relationships with people from across the community.
The RIPE NCC expects that both RIPE Meetings in 2018 will receive attendance in excess of 600 people. For those that are unable to physically attend RIPE Meetings, state of the art webcasting services and live transcription will be made publicly available.
In 2018, increased attendance is expected due to a steady rise in membership (resulting in more free tickets to new LIRs). The RIPE Fellowship Programme, which launched in 2017 and provides financial support in the form of subsidised travel and accommodation to allow worthy recipients to attend RIPE Meetings, will be further developed and we will look to increase the number of fellows who can attend RIPE Meetings.
The RIPE NCC launched a network meeting app in 2017 that saw strong uptake from attendees looking to meet and engage with each other and with RIPE NCC staff. Work to improve this tool will continue in 2018 in order to make it easier for people to connect with each other and do business at RIPE Meetings and other RIPE NCC- organised events.
2017 also saw the launch of the RIPE Diversity Task Force, and the RIPE NCC will work to ensure that RIPE Meetings are an attractive and appealing environment for everyone to attend. To further meet the goal of inclusion at RIPE Meetings, in 2018 we will also look to improve and promote the remote participation options that are available at RIPE Meetings. The costs of RIPE Meetings are partially offset by sponsorship received from third parties.
Status: Ongoing
After a successful launch in 2017, the RIPE Fellowship will further developed in 2018. The program provides assistance for interested individuals from across the service region to attend RIPE Meetings, participate in policy discussions, and network with industry peers and others. Funds are used to cover travel, accommodation and meeting registration costs, with successful applicants identified by the RIPE NCC Executive Board.
RIPE Policy and Community Support
Status: Decreasing
Description
The RIPE NCC provides support to any and all stakeholders who wish to participate in formulating RIPE Policy or who wish to be part of the RIPE community. It supports the RIPE Policy Development Process (PDP) and offers assistance to the RIPE Working Groups and Working Group Chairs as required so that they are able to develop policy in a consensus-based, bottom-up manner.
FTEs
1.6
Cost
185
CAPEX
-
Benefits
New policy proposals by year
2015:
12
2016:
5
(-58.3%)
2017:
5
+0%
The RIPE NCC provides information and statistics to various working group mailing lists and creates impact analyses that highlight the expected outcome of RIPE Policy proposals to facilitate community discussion. The RIPE NCC also implements procedures as part of the RIPE Policy Development Process.
In recent years, important stakeholders within the Internet community, both technical and non-technical, have shown greater interest in the RIR system. The RIPE NCC plays an active role in promoting the bottom-up policy development process to support:
The RIPE NCC maintains a number of high-volume external mailing lists. Traffic is closely monitored and efforts are made to support subscribers with problems and to control spam so the mailing lists can be easily and efficiently moderated without losing any End User functionality.
Starting in 2014, the RIPE NCC has placed greater emphasis on growing community engagement with the PDP by facilitating accessibility, communication and greater information dissemination within the RIPE community. This has included sending monthly PDP updates to the ENOG and MENOG communities in Russian and Arabic. As a result of the greater emphasis, more people than ever have participated in policy-related mailing list discussions in 2016 and 2017.
In 2016, the RIPE Forum was rolled out, which is a web-based interface to RIPE community mailing lists. The RIPE Forum is completely optional – the existing mailing list setup will continue to be supported. In 2018, the RIPE NCC will continue to encourage further engagement with the PDP. Apart from promotion of the RIPE Forum, this also includes greater regional outreach activities to increase awareness and improvements to the website to make it easier for people to participate in the PDP.
ICANN/IANA/IETF/ISOC/RIRs
Status: Expanding
Description
The RIPE NCC is strongly committed to maintaining close relationships with its industry partners, including the four other Regional Internet Registries (RIRs), ICANN, the Internet Engineering Task Force (IETF) and the Internet Society (ISOC).
FTEs
4.7
Cost
1,273
CAPEX
-
Benefits
There is a focus in recent years from all Internet stakeholders on the accountability and legitimacy of those organisations with an administrative role in the global governance of the Internet. This includes the RIRs, as part of the global Internet registry system, and the RIPE NCC will continue to work closely with all participants in this discussion in venues including the ICANN Cross-Community Working Group on Enhancing ICANN Accountability (CCWG-Accountability) and the ICANN Governmental Advisory Committee (GAC) Public Safety Working Group (PSWG). The work the RIPE NCC carries out in this arena is an extremely important part of meeting the strategic goal of ensuring the resilience and stability of the RIR system.
The RIPE NCC has also confirmed its strong support for the IETF and its role in the development and implementation of technical standards and coordination among those who support the global operation of the Internet. In 2016, the RIPE NCC committed to annual contributions to support the long-term sustainability of the IETF for the coming ten years.
The RIPE NCC will continue to work with Internet industry organisations to ensure strong, coordinated communication on issues where there is a common technical community position, such as the promotion of IPv6, NOGs, IXPs, and supporting the bottom-up policymaking process. With technical community partners, we will look to build on our cooperative engagement efforts, particularly those directed towards local and regional communities and non-technical stakeholders.
Good of the Internet
Status: Ongoing
Description
In July 2016, the RIPE NCC Executive Board approved the addition of a Good of the Internet activity to the RIPE NCC Activity Plan and Budget, with a budget of EUR 553,000. This activity is intended to provide a means for the RIPE NCC and its members to support worthwhile causes that contribute to the overall development and stability of the Internet.
FTEs
0.8
Cost
505
CAPEX
-
Benefits
Status: Ongoing
The RIPE Community Projects Fund supports specific projects of value to the operation and resilience of the Internet, with a focus on tools and services that benefit the technical community in our service region. Applications are evaluated by a committee of RIPE community and Executive Board members, along with one RIPE NCC staff observer.
The first round of funding from the RIPE NCC Community Projects Fund will be distributed in 2018.
Status: Ongoing
The Rob Blokzijl Foundation was officially incorporated in February 2017 in honour of the RIPE Chair Emeritus, who passed away in 2015. The foundation recognises people from our service region who have made a lasting contribution to the development of the Internet. This award will be given every two years, with the first award expected in 2018.
A nomination committee was chosen by the RIPE community to select the award recipients. The foundation is completely independent from the RIPE NCC, although the RIPE NCC has provided initial support to the foundation.
Status: Planned Ending
In the 2017 Activity Plan and Budget, it was noted that the RIPE NCC intended to join the SEED Alliance, which is an organisation consisting of several RIRs and partner organisations that collect and distribute funds aimed at developing the Internet in marginalised areas or communities.
While the RIPE NCC still supports the mission of the SEED Alliance, further investigation revealed that the staff resources that would be needed were greater than initially thought. For this reason, in 2017 the RIPE NCC Executive Board directed the RIPE NCC to focus on developing its other Good of the Internet initiatives and remain separate from the SEED Alliance for now.
Status: Ongoing
In 2018, the RIPE NCC will continue its annual contribution of EUR 100,000 towards the sustainability of the IETF, a cause that was endorsed by RIPE NCC members following presentations from the IETF at RIPE 71 and RIPE 72 and subsequent discussion on the RIPE NCC Members Discuss mailing list. This financial contribution supports the IETF in its role in the development and implementation of technical standards and coordination for the global operation of the Internet.
IT and Information Security
Status: Expanding
Description
The IT activity at the RIPE NCC provides the back end, infrastructure and network support for all the internal and external services and activities provided by the RIPE NCC.
FTEs
12.6
Cost
2,745
CAPEX
578
Benefits
This activity includes the operation of the internal infrastructure and system administration and engineering support for all related infrastructure (such as co-location facilities, network, archiving and storage and email delivery), user support for staff, and IT support and enhancement for all external services provided by the RIPE NCC. 24/7 IT support is provided for all the RIPE NCC's critical services.
The IT infrastructure at the RIPE NCC currently includes two main co-locations, in addition to one external “warm node” in Stockholm, Sweden to operate all RIPE NCC services. This warm node operates completely independent from the RIPE NCC infrastructure in the Netherlands. The RIPE NCC also maintains the technical operations of the Number Resource Organization (NRO) and the Address Supporting Organization (ASO).
IT also includes the technical set-up for the twice-yearly RIPE Meetings at locations throughout the service region, as well as support during RIPE NCC Regional Meetings.
For 2018, the RIPE NCC will reassess the current set up of co-locations to maximise its redundancy. Furthermore, in 2018, key areas will be maintaining a high availability network, server and virtual server environment and a focus on efficiency and simplicity to facilitate service improvements.
The RIPE NCC monitors its critical services 24/7. This monitoring includes RIPE NCC websites, the RIPE Database, K-Root, DNS and reverse DNS, the LIR Portal and Resource Certification (RPKI). A technical emergency hotline is in place to ensure issues relating to RIPE NCC's critical services can be dealt with appropriately.
Status: Expanding
In 2018, the RIPE NCC will continue to strengthen its information security capabilities to keep up with the current threat and legal landscape.
The RIPE NCC will conclude a major data classification project to ensure that the RIPE NCC processes sensitive data in a sufficiently secure manner, in compliance with new European legislation. It will also support our efforts to mature our risk management process.
Other activities will focus on gathering cyber threat intelligence and improving our capabilities to identify, correlate and prevent potential information security incidents.
The RIPE NCC will continue outreach efforts with the security community, such as TF-CSIRT (of which the RIPE NCC is a member) and M3AAWG. Further engagement and involvement with the security community will help us to get a better understanding of what the RIPE NCC can do to help members and stakeholders in this area.
Benefits for RIPE NCC members / RIPE community:
Facilities – Rent and Utilities
Status: Ongoing
Description
Facilities include all of the rent, utilities, security, repair and maintenance costs for the RIPE NCC's building and equipment.
FTEs
0.6
Cost
1,051
CAPEX
100
Benefits
The RIPE NCC is continuously improving its facilities in order to provide a work environment that maximises the productivity of its employees. The current set up of offices will be continued in 2018; the RIPE NCC head office location in Amsterdam, a subsidiary office in Dubai and small office space in Moscow. Furthermore, there will be an external storage space in Amsterdam. This activity is decreasing in 2018 now that the RIPE NCC has completed the move to its new office.
Management and HR
Status: Expanding
Description
The Management and HR activity at the RIPE NCC encompasses the Senior Management functions, including the Managing Director and the Chief Scientist. The Senior Management Team works closely with the RIPE NCC Executive Board to develop the strategy and vision of the organisation. HR is responsible for the recruitment and effective integration of well-qualified employees from throughout the RIPE NCC's service region.
FTEs
8.2
Cost
2,626
CAPEX
-
Benefits
The Senior Management Team guides staff and actively steers the RIPE NCC in order to provide excellent services and coordination activities for the RIPE NCC membership and the wider Internet community. The team is supported by the Management Assistants at the RIPE NCC.
The RIPE NCC continuously reviews its organisational structure to ensure it remains as efficient as possible. Management support is also provided to facilitate decision making through engagement with relevant third parties. A priority is placed on maintaining an effective, healthy, and skilled RIPE NCC staff.
In 2018, the RIPE NCC will work to further the development of all managers within the company, to review the existing organisation structure and most importantly to continue to motivate and stimulate the RIPE NCC staff, a key asset. This activity is expanding as the RIPE NCC seeks to increase its standing from an employer perspective. Aside from improving internal processes, HR consultants will be in place for parts of 2018 to ensure that there is excellent HR support for a fully-developed organization and to ensure good staff retention in a competitive marketplace for skilled technical staff. The costs for the HR function will normalise in due course.
Finance and Administration
Status: Expanding
Description
The RIPE NCC maintains high-quality administrative processes and is constantly looking to increase efficiency. The RIPE NCC's accounting, administration and reporting adheres to the General Dutch Accounting Standards and aims to provide a true and fair view of the RIPE NCC's financial situation, even though it is not required to do so by law. Furthermore, following from this enhanced reporting, the RIPE NCC continues to improve its processes to ensure effective cost control and to be able to provide useful management information.
FTEs
8.1
Cost
1,051
CAPEX
-
Benefits
In 2018, under the helm of a new CFO, the RIPE NCC will further the billing process, the RIPE NCC administration and other financial services. Focus will also be given to simplifying internal processes wherever possible to increase efficiency.
The RIPE NCC stays in close contact with local tax authorities, auditors and local authorities to comply with legislation, corporate governance code and best current practices. The RIPE NCC will continue with the execution of the Treasury Statute to achieve a minimised-risk treasury management.
Legal
Status: Decreasing
Description
The RIPE NCC's Legal activity encompasses its work to help legislators and law enforcement agencies understand the RIR system and how they can participate. The RIPE NCC also updates its internal activities according to new national and international legislation and maintains an extensive legal governance framework, which consists of a range of corporate governance documents that sets out the standards and procedures for our internal and external operations and ensures the RIPE NCC's accountability.
FTEs
0.5
Cost
167
CAPEX
-
Benefits
In 2018, the RIPE NCC will continue to follow legislative developments and coordinate externally for the support of the self-governance model. Additionally, the RIPE NCC will keep enhancing its accountability by reviewing its governance model and the procedures in place. A goal for 2018 is compliance with the General Data Protection Regulation and continuing the engagement with national authorities to gain better understanding of regulation and legislation throughout the service region and how it affects RIPE NCC members. Finally, the scarcity of IPv4 addresses increases the complexity of legal requests the RIPE NCC receives because there is an increasing number of mergers and transfers as well as an increasing number of disputes and abuse complaints.
Organisational Activities: Executive Board, Arbitration Panel and General Meetings
Status: Decreasing
Description
The RIPE NCC supports twice-yearly RIPE NCC General Meetings (GMs). At these GMs, members vote annually on the RIPE NCC Financial Report and on the Charging Scheme for the following year. Members can also exercise their rights to vote in Executive Board elections and on resolutions, such as amendments to the RIPE NCC Articles of Association. The RIPE NCC also supports a neutral and objective arbitration panel that exists to resolve any disputes relating to its services and evaluate any resource requests made by the RIPE NCC for its own infrastructure or services.
FTEs
2.1
Cost
317
CAPEX
-
Benefits
In order to help ensure an informed membership at the General Meeting, the RIPE NCC prepares various sets of documents including a draft Activity Plan and Budget, a Charging Scheme, an Annual Report and a Financial Report. The RIPE NCC provides remote participation facilities and electronic voting capabilities for those members who are unable to attend the GM in person but who wish to follow proceedings and vote in elections and on resolutions. Members attending the GM in person can also choose to vote electronically.
As set out in the Articles of Association, the arbiters on the RIPE NCC Arbitration Panel are appointed by the RIPE NCC's Executive Board and approved by the RIPE NCC membership. The RIPE NCC has an arbitration panel to rule on disputes between the RIPE NCC and members, and between members. Once a year, the Arbitration panel meets to discuss procedures, cases and the panel itself.
The RIPE NCC Executive Board conducts multiple meetings every year. These meetings deal with strategic and financial issues pertinent to the organisation as well as the RIPE NCC's relationship with industry partners. At these meetings, the RIPE NCC Executive Board incorporates feedback from the membership and the RIPE NCC Management into their discussion and final decision on the RIPE NCC's Activity Plan and Budget for the following year. The Executive Board also plays a crucial role in the RIPE NCC's outreach and member liaison activities. After every Executive Board meeting, the minutes of the meeting are published for the membership along with key outcomes.
The Executive Board and the RIPE NCC Management are actively looking to engage with the membership regarding its activities and strive for the utmost transparency with regards to the management, services and strategies of the RIPE NCC.
There may be activities that are entirely unforeseen at the time of writing the RIPE NCC Activity Plan and Budget 2018 or have started recently and are not at the stage where they can be estimated to have a material financial impact. A quick, well-focused reaction to the changing environment and new requirements of the RIPE NCC members and other stakeholders is always a goal of the RIPE NCC. In line with good corporate governance, any unforeseen activities that that arise are developed in close consultation with the RIPE NCC Executive Board, and when there is any material financial impact the Executive Board must approve the resulting action to be taken.
To allow members to easily track the development of the RIPE NCC's activities year on year, a measurable usage figure for 30 June is given each year where applicable. This allows members to easily compare each year's figures against the previous year. The Activity Plan and Budget also has information boxes that give an easy-to-read overview of activities, providing a description, benefits to the membership, significant changes to the activity, FTEs, costs and whether the activity is ongoing, decreasing or a new activity.
To maintain good transparency for RIPE NCC members, this Activity Plan and Budget includes several features. An activity status is included for each of the activities listed. There are five different activity statuses given throughout this document:
Secondly, where the status of an activity is anything other than “Ongoing”, this document will contain information about when and why the decision was made, and who was responsible for making the decision.
Finally, usage statistics have been included wherever possible for each activity. These are intended to show the general scale of a service. There are some cases where activities cannot be quantified or the inclusion of statistics is of little relevance so they are not provided.
Individual activities that cost less than 5 kEUR per annum are considered to have negligible costs and therefore their cost details are not included in the Activity Plan and Budget.
Full-Time Equivalents (FTEs) indicates the average amount of personnel assigned to each activity as well as supporting staff over the course of the full year.
Operational expenses are all direct costs that relate to the activity or project, and a portion of overhead that is related to absence (vacation, illness, education) that has been allocated to the project. The overhead allocation is calculated by dividing the percentage of FTEs involved in the activity by the overall number of FTEs. Operational expenses exclude depreciation and bad debt expenses.
Sponsorship is reported as Income in the Budget and it offsets the costs of RIPE Meetings, Regional Meetings and RIPE Atlas probes.
Capital Expenses are all items that are taken as an asset. These items include hardware and software, infrastructure, and office furniture.
Budget
2018
LE
2017*
Budget
2017
Difference
B18/17
B18/B17
Income
Fees Existing Members
24,640
20,915
20,860
3,725
3,780
Independent Resource Fees
1,065
1,054
1,082
11
(17)
Service Fees New Member
2,383
2,550
2,149
(167)
234
Re-opening Fees
200
370
200
(170)
-
Members Fees
28,288
24,889
24,291
3,399
3,997
New Member Sign-up Fees
5,500
6,000
5,000
(500)
500
RIPE Meetings
235
250
275
(15)
(40)
Sponsorship Income
315
300
340
15
(25)
Other Income
50
30
50
20
-
Total Income
34,388
31,469
29,956
2,919
4,432
Expenditure
Salary Wage Components
10,747
9,700
10,059
1,047
688
Secondary Benefits
2,582
2,460
2,485
122
97
Miscellaneous Personnel
2,581
2,325
2,251
256
330
Subtotal Personnel
15,910
14,485
14,795
1,425
1,115
Housing
878
800
922
78
(44)
Office Costs
2,526
2,150
2,152
376
374
Marketing/External Relations
701
600
725
101
(24)
Contributions
908
900
1,070
8
(162)
IT Infrastructure
2,004
1,700
1,673
304
331
Travel
1,447
1,650
1,336
(203)
111
Consultancy
2,261
2,095
2,212
166
49
Bank Charges
253
240
220
13
33
Bad Debts
250
200
200
50
50
Depreciation
1,350
1,000
1,141
350
209
Total Expenses
28,488
25,820
26,446
2,668
2,042
Financial Result
350
(150)
350
500
-
Surplus before Redistribution
6,250
5,499
3,860
751
2,390
Capital Expenditure
1,235
1,230
1,478
5
(243)
Number of FTEs
155
146
149
9
6
* LE 2017 based on the estimated figures per 30 September 2017.
Note on the Budget 2018 figures:
All figures are drawn up in compliance with the general accounting standards in the Netherlands (Dutch GAAP).
The table below shows the RIPE NCC's capital development. The RIPE NCC Capital consists of the Clearing House and any addition to the Clearing House, either from capital gains or from an accumulation of the surplus. Each year the RIPE NCC General Meeting will decide whether excess contribution paid for a given year should be redistributed to members.
Year
Surplus
Addition to
the Capital
Capital at 31
December
Expenses Per
Year
% of
Expenses
2013
1,732
-
21,912
19,330
113%
2014
3,414
-
25,326
21,224
119%
2015
(262)
-
25,064
21,978
114%
2016
325
-
25,389
23,528
108%
LE 2017
-
-
25,389
25,820
98%
B 2018
-
-
25,389
24,488
89%
Year
Surplus
Addition to
the Capital
Capital at 31
December
Expenses Per
Year
% of
Expenses
2013
1,732
-
21,912
19,330
113%
2014
3,414
-
25,326
21,224
119%
2015
(262)
-
25,064
21,978
114%
2016
325
-
25,389
23,528
108%
LE 2017
-
-
25,389
25,820
98%
B 2018
6,250
4,698
30,087
24,488
106%
There is a total additional income of 491 kEUR in service fees and independent resource fees based on actual membership levels, as well as additional sponsorship income for MENOG meetings.
There is a total additional budget of 481 kEUR for the following Operational Expenditures:
There is a decrease of 59 kEUR from Contributions, IT Infrastructure and Bank Charges.
There is additional budget for the following Capital Expenditures:
Finally, the amended anticipated surplus that can potentially be redistributed to members following a RIPE NCC General Meeting vote is approximately EUR 6.3 million.