We received an invoice but something is wrong.

For technical questions about invoices, such as:

We need more information before we can pay,
The invoice was sent to the wrong person,
There is a mistake in adding up the various amounts,
Can you send us a new copy of the invoice,

please contact us by email at billing _at_ ripe _dot_ net.

If you believe that we made a mistake with the contents of the invoice (for example: we charged you for equipment that was not delivered), please write to tt-ops _at_ ripe _dot_ net.

In all cases, please mention the number of your test-box and the number of the invoice.