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RE: Ofcom VoIP Public Forum
- Date: Mon, 15 Mar 2004 21:11:25 -0500
At 01:11 PM 3/15/2004, Christian de Larrinaga wrote:
Lawrence
As a side bar to this fine discussion ..you might want to have some bed time reading on the FCC NPRM on VoIP as well... all of these topics and much more are on tap here in the States.
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-28A1.pdf
The difference between our NRA's and yours is that ours are willing to question nearly everyting under the sun in the name of innovation.
Ofcom is essentially asking for INPUT as to whether what they call voice over broadband services (VoB) can be PATS compliant (they think NOT but have said they are OPEN to being told different). Actually the problem is the old one of the Regulator thinking about an Internet service in terms of a telephone service and so are fixated on the Public Access Telephony Provisions as applied to a narrow range of IP voice services which they define as VoB. (typically a steam phone connected to an ATA box into DSL). It is clear that PATS provisions are regarded as inflexible and you take on *ALL* of PATS (including those bits which are clearly specific to telecoms QoS issues and so not a good fit for Internet services) or none. So just setting up a number plan to route 999 to an emergency number call centre is not enough to comply with PAT. It is not clear for instance that provisioning 9.9.9.4.4.e164.arpa would answer the PAT's question even if it answered a significant part of the issue of access to emergency services. Ofcom has got very concerned for the UK's babysitters. They have described a scenario where a babysitter discovers a fire, picks up VoB phone dials 999, nobody answers and so the unfortunate babies burn and Ofcom have to deal with tabloids screaming "Ofcom Internet phones kill family ..."
yep that is a problem
So the afternoon session at Ofcom concentrated entirely on taking input from delegates how to inform consumers reliably that a phone that looks like a phone, behaves like a phone may NOT fully behave like a phone and offer emergency services etc. One of the things that came out on the day is the very significant pressure being applied on Ofcom to not only provide non geographic 056 numbers to IP users but also full geographic numbers. It seems that Ofcom have been approached by a significant number of telecoms dealers trying to sign up estate agencies to VoB who apparently are demanding they are given local telephone numbers irrespective of whether they are using IP or PSTN devices because they wish to be known as "local"! This issue also plays a significant part in Ofcom's consultation. So we should expect to see a number of consultation demands for the full UK e164 geographic number range to be used for VoB numbers and not just 056 as Ofcom prefers. > > Was it also stated that a non-PACS provider must NOT provide > any of the other services under the normal obligations? > > Gosh! > > I had thought that the original intention was that customers > should KNOW that they were getting a service that MIGHT not > provide all of the good things under the obligations *as they > are normally defined*; not that partial provision was barred. > see above. > I do so love Regulations. > yeahh. In which case you will be very pleased to learn that OFcom regard the PATS provisions as untouchable because they form part of an EU Directive. So it's the EU's fault :-) Christian
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