[ripe-list] RIPE NCC Survey 2019: Key Findings and Action Areas

Dear colleagues,

The RIPE NCC Survey was conducted in May and June 2019. 4,161 RIPE NCC
members and other interested parties took the time to participate and
let us know their views on how the RIPE NCC is performing and the
direction it should be taking in the years ahead. We are extremely
grateful to all those who took the time to give their input.

Survey Matters analysed the data and published a detailed report with
the findings from the survey in October 2019. We examined these and we
now propose a number of our own key findings and action areas to address
the issues raised in the survey.

A list of all 36 key findings is available here:
https://www.ripe.net/participate/member-support/surveys/ripe-ncc-survey-2019/key-findings-and-proposed-actions

The list provides areas for investigation and we will add the results of
those investigations and proposed actions as we develop them. We will
also periodically review the list and make adjustments if necessary. In
2020, we will update the webpage with the outcomes of the actions taken
by the RIPE NCC in each area.

If you would like to comment on the findings and action areas, please
let us know at <survey at ripe.net>.

Kind regards,

Fergal Cunningham
Marketing and Communications Manager
RIPE NCC