[atlas] An article/FAQ entry about probe troubleshooting
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Estelmann, Christian
c.estelmann at gmx.net
Mon Jan 25 16:34:57 CET 2016
Hi, first, yes, a FAQ article would be nice. The USB stick of my probe broke in November and I wrote to atlas at ripe.net because I was not able to find anything about this problem. After a little ping pong mailing and a to small USB stick I was finally able to get the probe back online. [1] helped to find out that the USB stick needs a capacity of about 3 GB at minimum. But I also suggest that the error tag has to be more specific. In my case it was simple "Hardware problem supspected" (yes, with typo, I think this is corrected now). If the system is able to detect that the USB stick is read only it surely can report this. And then it will be only a little step to automatically send a mail to the owner. That would be great. Greetings, Christian Estelmann [1] https://www.mdsec.co.uk/2015/09/an-introduction-to-hardware-hacking-the-ripe-atlas-probe/ Am 25.01.2016 um 16:28 schrieb Tanner Ryan: > An issue with having a FAQ for the failing USBs is that people will > perform the procedure when it is not necessary. > > I think though that there should still be more debugging info for > connections. > > On Monday, January 25, 2016, <sarah.wassermann at student.ulg.ac.be > <mailto:sarah.wassermann at student.ulg.ac.be>> wrote: > > +1 ! > > Sarah > > ----- Mail original ----- > De: "Ondřej Caletka" <Ondrej.Caletka at cesnet.cz <javascript:;>> > À: ripe-atlas at ripe.net <javascript:;> > Envoyé: Lundi 25 Janvier 2016 16:20:50 > Objet: [atlas] An article/FAQ entry about probe troubleshooting > > Hi all, > > it seems that failing probes are getting more and more to be an issue, > possibly due to USB flash drive failure. I think it would be nice if > there was an article / FAQ entry with some official troubleshooting > procedures, so we could just send a link to anybody complaining about > non functional probe. > > Is there something like this on the roadmap? Perhaps we as the community > could make something up: > > - how to check whether the port probe is connected to has proper > IP and > DNS parameters and is allowed to establish a SSH session to TCP port 443 > in the Internet (beware of DPI firewalls that allow HTTPS but not SSH > over 443) > > - how to check the LED status and the SOS list at the probe page (the > current LED explanation in the FAQ is too techy and even power users > like me still don't understand all presented states :) ) > > - how to diagnose USB flash drive failure, how to force reformatting > the flash drive and how to replace it with a new one > > > What do you think? > > Cheers, > Ondřej Caletka > CESNET > >
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