[anti-abuse-wg] [db-wg] Options for extending "abuse-c:"
Piotr Strzyzewski Piotr.Strzyzewski at polsl.pl
Thu May 8 12:35:38 CEST 2014
On Thu, May 08, 2014 at 12:25:01PM +0200, Denis Walker wrote: Dear Denis > We are not suggesting anything, certainly not abandoning whois. What we are Good to know. > trying to do is start to raise questions. This database design/model is 15 > years old. We can say for sure it is not efficient, relationships are not > good, there is massive duplication of data. But does it still do what > people want? Could it be (much) better? Could we provide alternative ways > to interface with it (and keeping the old ways)? Could we provide better > features and services? Can we make your daily/regular tasks with the > database easier and quicker and less error prone? > > There are many people within the community who have 'grown up' with this > database and RPSL. They understand it, know how to use it, have work > arounds for it's limitations, have lots of software that integrates with > it. But so many new users struggle to do all these things. We see the same > problems on training courses. We see the same questions being asked so many > times in support tickets. We hear the same issues being raised in the > background at meetings. > > We know these are big issues and nothing is going to be fixed/improved in > one single step. But there is a big knowledge/usability gap between long > term/experienced users and new users. In general many of the experienced > users don't appreciate the way new users struggle with the complexity of > the RIPE Database. So we are trying to raise awareness of this and find a > way to move forward. Please excuse me for not being effusive here. I just want to state that I highly appreciate the way you are trying to clean up all this mess. Piotr -- gucio -> Piotr Strzyżewski E-mail: Piotr.Strzyzewski at polsl.pl