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Ticketing system downtime

We're currently experiencing issues with our ticketing system. This means it is not possible to contact our Customer Services team by email for the time being. Also affected are some forms on our website that generate tickets.

We've also disabled the "tickets" tab on the LIR Portal while we work on the issue.

Update at 11:30 (UTC+1): The issue has been resolved. The incident was caused by a wider issue affecting the third-party that provides our ticketing system.