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Issues with SSO and related services

We are currently experiencing issues with Single Sign-On (SSO) and related services including the LIR Portal, the RIPE Database and RIPE NCC Access. We are investigating and will update this announcement once we know more.

Update: The LIR Portal, the RIPE Database and RIPE NCC Access were not reachable between 14:45 and 15:15 UTC+2. The issue has now been resolved.

Update: There was a database connection issue with our SSO tool, Crowd, due to which it was not responsive. RIPE NCC Access uses Crowd for authentication. As Crowd was unresponsive, RIPE NCC Access was not accessible. The LIR Portal, which relies on RIPE NCC Access, was affected as well. We rebooted Crowd to free up database connection. Once the reboot was done, both Crowd and the affected services were responsive again.