Contact Us By Email
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For media enquiries please contact: Louisa Benckendorff, Senior Account Director Sohaib Ahmed, Senior Media Manager RIPE_NCC [at] nelsonbostock [dot] com See also: The Press Centre |
Please choose the email address for your specific enquiry.
General Contact
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Mail address to use:
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Issues regarding:
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| ncc _at_ ripe _dot_ net | General contact address. |
| abuse _at_ ripe _dot_ net | Network Abuse (Spamming or Hacking) Issues. |
| new-lir _at_ ripe _dot_ net | Local Internet Registries interested in becoming members. |
| legacy _at_ ripe _dot_ net | Legacy space (members and non-members) |
Members
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Mail address to use:
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Issues regarding:
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| hostmaster _at_ ripe _dot_ net | IP address and AS Number requests from Local Internet Registries. |
| lir-help _at_ ripe _dot_ net | Questions related to Registration Services. |
| contact _at_ ripe _dot_ net | Questions, feedback and input. |
| training _at_ ripe _dot_ net | Registration for and questions about Training Courses. |
| billing _at_ ripe _dot_ net | All questions related to billing issues from Local Internet Registries. |
| agm _at_ ripe _dot_ net | RIPE NCC General Meetings and RIPE NCC Executive Board elections. |
RIPE Database
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Mail address to use:
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Issues regarding:
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| auto-dbm _at_ ripe _dot_ net | Automatic updates of the RIPE Database. |
| ripe-dbm _at_ ripe _dot_ net | Questions related to the RIPE Database and the delegation of Reverse DNS Zones. |
| test-dbm _at_ ripe _dot_ net | Automatic updates of the TEST Database. |
| auto-rrcc _at_ ripe _dot_ net | To receive automatic reports from the Routing Registry Consistency Check project. |
Measurement & Analysis Services
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Mail address to use:
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Issues regarding:
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| ris _at_ ripe _dot_ net | Questions related to the Routing Information Service project. |
| http://www.ris.ripe.net/peerreg.cgi | Peering with the Routing Information Service project (AS12654). |
| dnsmon _at_ ripe _dot_ net | All issues relating to the DNSMON service |
| stat _at_ ripe _dot_ net | All issues relating to the RIPEstat service |
| atlas _at_ ripe _dot_ net | All issues relating to RIPE Atlas |
DNS Services
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Mail address to use:
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Issues regarding:
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| k-peerings _at_ ripe _dot_ net | Requests for K-root peerings (AS 25152). |
| kroot-ops _at_ ripe _dot_ net | Non-peering queries about K-root operations. |
| k-anycast _at_ ripe _dot_ net | General questions and comments about the K-root anycast infrastructure. |
| dns-help _at_ ripe _dot_ net | Questions about any of the other DNS services provided by the RIPE NCC (AS 112, ccTLD secondary service, ENUM, etc). |
Network Operations
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Mail address to use:
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Issues regarding:
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| ops _at_ ripe _dot_ net | RIPE NCC daily operations (system administration/maintenance). |
| hostcount-workers _at_ ripe _dot_ net | Persons performing hostcounts for their domain. |
| peerings _at_ ripe _dot_ net | Contact point for inter AS peerings at the RIPE NCC in AS3333. |
Greylisting
The RIPE NCC uses greylisting on its mail servers in order to reduce the amount of spam recieved.
Greylisting works by sending a temporary SMTP error the first time an email is received from an unknown sender. Any legitimate mail servers that receive this error will resend the email successfully. The bulk mailers used by spammers do not usually try to resend email that is returned and so the spam is blocked on the first and only attempt at delivery.
Legitimate emails to the RIPE NCC should not be affected by greylisting. However, if you have any problem sending email, please contact ops _at_ ripe _dot_ net.