From Daniel.Karrenberg at ripe.net  Mon Mar 19 08:55:47 2001
From: Daniel.Karrenberg at ripe.net (Daniel Karrenberg)
Date: Mon, 19 Mar 2001 08:55:47 +0100
Subject: TTM Service Interruption
Message-ID: <4.3.2.7.2.20010319085247.01c212e0@localhost.ripe.net>

Dear Customers,

During the weekend the central server machine at the RIPE NCC responsbile
for collecting and processing the Test Traffic Measurements data has suffered
a serious failure, causing corruption of the operating system and some other
filesystems. We are currently busy recovering the machine and
restoring data from backup tapes. We expect the machine to get back in its
original condition during the course of monday.

The test-boxes themselves are not affected and continue to take data; 
all pending data will be collected and processed as soon the central
machine is back up.  Until then, the services offered through www.ripe.net
either show old data (daily/weekly/monthly plots) or are not working
(traceroute queries, plots-on-demand). We currently expect this to be
sometime Tuesday. We keep you posted.

We apologise for the inconvenience.

Daniel Karrenberg
RIPE NCC






From Daniel.Karrenberg at ripe.net  Tue Mar 20 16:49:06 2001
From: Daniel.Karrenberg at ripe.net (Daniel Karrenberg)
Date: Tue, 20 Mar 2001 16:49:06 +0100
Subject: TTM Service Interruption
In-Reply-To: <4.3.2.7.2.20010319085247.01c212e0@localhost.ripe.net>
Message-ID: <4.3.2.7.2.20010320162453.01cbe530@localhost.ripe.net>

An update on the TTM service problems:

The crashed machine has been restored and the interactive services 
(plots-on-demand, traceroute database) are up again. However
these services can only show data that has been collected. ;-) 

Currently data of the last three days is being collected from 
the test boxes. We hope to have this finished by tomorrow morning
in time for the daily generation of plots. 

I apologise again for the inconvenience. Murphy has struck badly 
several times.  We will carefully analyse what went wrong  
and try to prevent it from happening again in the future.

Daniel Karrenberg
RIPE NCC