From Daniel.Karrenberg at ripe.net Mon Mar 19 08:55:47 2001 From: Daniel.Karrenberg at ripe.net (Daniel Karrenberg) Date: Mon, 19 Mar 2001 08:55:47 +0100 Subject: TTM Service Interruption Message-ID: <4.3.2.7.2.20010319085247.01c212e0@localhost.ripe.net> Dear Customers, During the weekend the central server machine at the RIPE NCC responsbile for collecting and processing the Test Traffic Measurements data has suffered a serious failure, causing corruption of the operating system and some other filesystems. We are currently busy recovering the machine and restoring data from backup tapes. We expect the machine to get back in its original condition during the course of monday. The test-boxes themselves are not affected and continue to take data; all pending data will be collected and processed as soon the central machine is back up. Until then, the services offered through www.ripe.net either show old data (daily/weekly/monthly plots) or are not working (traceroute queries, plots-on-demand). We currently expect this to be sometime Tuesday. We keep you posted. We apologise for the inconvenience. Daniel Karrenberg RIPE NCC From Daniel.Karrenberg at ripe.net Tue Mar 20 16:49:06 2001 From: Daniel.Karrenberg at ripe.net (Daniel Karrenberg) Date: Tue, 20 Mar 2001 16:49:06 +0100 Subject: TTM Service Interruption In-Reply-To: <4.3.2.7.2.20010319085247.01c212e0@localhost.ripe.net> Message-ID: <4.3.2.7.2.20010320162453.01cbe530@localhost.ripe.net> An update on the TTM service problems: The crashed machine has been restored and the interactive services (plots-on-demand, traceroute database) are up again. However these services can only show data that has been collected. ;-) Currently data of the last three days is being collected from the test boxes. We hope to have this finished by tomorrow morning in time for the daily generation of plots. I apologise again for the inconvenience. Murphy has struck badly several times. We will carefully analyse what went wrong and try to prevent it from happening again in the future. Daniel Karrenberg RIPE NCC