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[atlas] Far remote probe 34512 offline but partially works

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ripe at brite.cz ripe at brite.cz
Mon Jul 27 19:18:25 CEST 2020

Hi team,

I have probe 34512 in distant location [not able to have it checked physically for some more time], it shows offline since 2020-07-21, no SOS messages listed since 2020-05-16.

But other devices connected to the same router do work online, and also the router keeps sending me Log Messages via internet so its internet connection has to be working fine.

Router log shows DHCP request getting from the Probe every 12 hours, as usually:
2020/07/27 18:51:44 Info 93-153-42-167.customers.tmcz.cz daemon dnsmasq-dhcp DHCPACK(eth1) 192.168.222.220 c0:25:e9:a8:57:96
2020/07/27 18:51:44 Info 93-153-42-167.customers.tmcz.cz daemon dnsmasq-dhcp DHCPREQUEST(eth1) 192.168.222.220 c0:25:e9:a8:57:96 
 
The router itself is behind NAT and I'm not able to remote to it and proceed with further investigation. From the Log above I see the Probe is running and keeps requesting DHCP requests as usually, so not sure how it could show offline.

Do you have any further logs or a way how to try to resurrect the Probe remotely?

Thank you

Jiri

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