[atlas] Monthly probe report says it was down for the entire month

Hi James,

We are in the slow process of changing the logs data storage layer and 
it could be possible that something went not as expected :)
I'm investigating what could go wrong with your up-times.

Thank you for letting us know!

wbr
/vty


On 7/3/17 7:01 AM, James Andrewartha wrote:
> Hi,
>
> I got my monthly probe report and oddly it says my probe was down for
> the entire month, rather than the 14d 6h 55m (47.63%) the website says.
>
> I've only just been able to reboot the probe (it didn't respond to ping
> at all), and it has come up with a new IP, but hasn't connected to the
> controller. Some things have updated with the new IP, eg
> p29530.probes.atlas.ripe.net but others like the local address are still
> showing the old IP. Should I try doing the recovery procedure?
>
> Thanks,
>
> James
>
> -------- Forwarded Message --------
> Subject: Monthly probe report for CCGS Perth (#29530)
> Date: Sat, 1 Jul 2017 01:50:21 +0000
> From: RIPE Atlas <no-reply at ripe.net>
> Reply-To: RIPE Atlas <no-reply at ripe.net>
> To: linuxadmin at ccgs.wa.edu.au
>
> Dear James Andrewartha,
>
> This is your monthly availability report for probe 29530 (CCGS Perth).
>
> Calculation interval    : 2017-06-01 00:00:00 - 2017-07-01 00:00:00
> Total Connected Time    :   0d 00:00
> Total Disconnected Time :  30d 00:00
> Total Availability      :      0.00%
>
>
> This is an automatically generated email from RIPE Atlas. It was sent to
> you because you asked to receive reports about probe availability.
>
> If you would like to change this, or disable this reporting altogether,
> please go to https://atlas.ripe.net/probes/29530/, click the "Edit"
> button next to "Notifications", and use the form there to define what
> you want.
>
> Kind regards,
>
> RIPE Atlas Team
>