[atlas] How to get a new USB stick ?
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Phillip Remaker
remaker at gmail.com
Sat Jun 11 21:36:34 CEST 2016
I've had good luck making warranty claims with SanDisk. > On Jun 11, 2016, at 11:26 AM, Élodie de FranceServ Hébergement <admin at franceserv.fr> wrote: > > Hello, > > The SanDisk USB (4GB) provided with the RIPE Atlas probe don’t work anymore since more 5 days and the connection logs say “NO USB”. To check the USB stick, I plugged a personal one and since this time the probe is working again. I have this probe number 18685 since 2015-03-05. > > I would like know if the team could send me a new USB stick to replace the old one please or if I need to buy a new one myself ? > > Best regards, > Élodie >
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