[atlas] Reconnecting probe 3508 - troubleshooting

Wed Aug 24 21:31:08 CEST 2016

On Wed, Aug 24, 2016 at 10:17:14AM +0200, Robert Kisteleki wrote:
> It is possible that the probe is in some irrecoverable state. However,
> before requesting a new one, please try plugging it in into a different
> network (friend's home, work or such) and leave it for a bit. If this works
> then you can rule out the probe being faulty.

Good thinking. I'll do that in the next few days and report back my
findings.

> (We had many cases where the probe was sent back to us, and simply plugging
> it in on our network "just worked".)

If I don't get the probe working, what is the process to request a
replacement?

Cheers, MJ
-- 
Michael-John Turner * mj at mjturner.net * http://mjturner.net/