[atlas] 3rd generation probe doesn't appear as online
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Viktor Naumov
vnaumov at ripe.net
Thu Oct 8 08:18:43 CEST 2015
Hi Thiago, If you're sure that the probe gets IP, can you also make sure that the probe can do tcp/443 to outside world and DNS is working? I do not see any connection attempts from your probe to our infrastructure. Cheers! /vty On 10/8/15 3:28 AM, Thiago Ayub wrote: > Hi, > > > I receive a week ago our first probe but I'm unable to make it appear > as online at the website. I can see it requests DHCP, it gets an IP > address (NATed), it does some measurements (like HTTP and NTP) > successufly but at atlas.ripe.net it is listed as 'Never online'. It > rebooted around 3 times in the last week and each time was kept as > least 24h in a row with no power down or cable disconnect. > > The MAC ADDRESS at the website matches with the MAC ADDRESS labeled in > the probe. > > How should I proceed to get this fixed? > > > Best regards, > > > Thiago Ayub >
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