[RIPE Atlas Ambassadors] How to get people to actually plug in their probes?

Hi everyone, I relied tge following comment and forgot to hit reply all

Regarding  probes failures, the procedure to fix it is been discussed
earlier (I can not find the procedure to fix it). However, I do agree with
you all regarding friends not connecting their probes. I thought about
sending them the Probes YouTube video that describes the benefit of the
probes but the video is not that interesting.  And when I follow up with my
friends about the status of their probes that all have the same answer
(come and pick it up ).

I am really glad that we are discussing this issue. Thank you Philip

Regards
Dr. Hasnawi


On Sat, Mar 31, 2018, 11:47 Michal Krsek <michal at krsek.cz> wrote:

> Same for me. I handed over some probes to people who live in distant
> areas, knowing they have limited IT knowledge. If their probes fail, they
> will simply abandon the probe as they consider it as “plug and play” device.
>
> Michal
>
> On 31 Mar 2018, at 10:27, M. Tajbakhsh <tajbakhsh at shirazu.ac.ir> wrote:
>
> Same here.
>
> Unfortunately "more than half of probes failed" means you won't get new
> probes as an ambassador, according to the distribution policy of Atlas.
> Experience shows that some probes CANNOT be fixed following the
> troubleshooting procedures along with using new USB sticks, even on UPS
> power and backup internet links. Keeping them running is trickier than it
> seemed and we can't push our hosts to that extent all the time. That's why
> number of active probes barely exceeds 10k, despite the fact so many of
> them given out (around 40k I guess), plus efforts & resources put to keep
> them up & running all these years.
>
> Good developers of Atlas must seriously consider reviewing codes and
> algorithms, especially on the probe side of the deal (e.g. by limiting
> number of read/writes over memory sticks by mem cache & better utilization
> of online connection whenever possible, etc)
>
> Jonathan Brewer wrote:
>
> With so many failures due to USB issues, it’s hard to accurately assign
> blame for distributed probes that never come online.
>
> To get the 40+ probes I distributed in the Pacific Islands online I sent
> hosts USB chargers, called and emailed, and reminded until they were
> plugged in - but then more than half failed.
>
> On Sat, 31 Mar 2018 at 12:48, Philip Paeps <philip at trouble.is> wrote:
>
>> I had a conversation with a new probe host who was wondering how many of
>> the probes I hand out "walk off" never to be seen again.
>>
>> Sadly, that's quite a lot of them in my case.  I guess I need to find
>> conferences with more reliable attendees?
>>
>> People promise to plug them in but then they get distracted.  Or they
>> move and the probes end up in boxes.
>>
>> How do other ambassadors twist their hosts' arms into actually plugging
>> in probes?  (And keeping them plugged in!)
>>
>> Philip
>>
>
> ​Regards,
> M. Tajbakhsh
> Lecturer, Advisor, Network & Security Expert.
>
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