[ncc-announce] [service] Mailing List Technical Issues

Dear colleagues,

We recently discovered an issue affecting subscriptions to the <ncc-announce at ripe.net> mailing list. An error introduced into our automated processes was preventing subscription changes made via the LIR Portal from being reflected on this mailing list. 

This issue was in effect from 1 September 2015 and has now been resolved. The majority of you will not have been affected by this issue. However, during this time members were prevented from being subscribed and unsubscribed to the mailing list, and any changes that members may have made to their contact email used to receive messages from this list were not processed. These issues have now been resolved and no action is required on your part. 

A record of all emails sent to <ncc-announce at ripe.net> is available in the archives:
https://www.ripe.net/ripe/mail/archives/ncc-announce/

All members specifically affected by this issue will receive a separate email. The <members-discuss at ripe.net> mailing list was also affected and subscribers to that list have also been notified. No other mailing lists were affected.

Timely communications with our members is very important to us, and we sincerely regret this error. We have introduced measures to ensure this doesn’t happen again, and we apologise for any inconvenience this may have caused. 

Kind regards,

Serge Radovcic
Chief Communications Officer
RIPE NCC