[ncc-announce] [news] Simplifying Contact Management in the LIR Portal

Dear colleagues,

As part of a wider RIPE NCC effort to improve usability for our members,
and to make our processes more intuitive and easier to understand, we
are planning to improve the way members can manage their contact
information in the LIR Portal.

In short:

- We will reduce the number of LIR Portal user categories from six to three
- We will merge the two separate lists of LIR contacts
- We will create RIPE NCC Access accounts for LIR contacts who don’t
have them
- Users in the “Administrator” category will be able to approve/reject
the migration of LIR contacts to RIPE NCC Access and into the single
list of contacts
- We will separate public and private information in the LIR Portal

This work forms part of the update to the LIR Portal’s infrastructure,
design and functionality as outlined in the RIPE NCC Activity Plan and
Budget 2015:
http://www.ripe.net/ripe/docs/ripe-630#1-4-lir-portal

You can find more details about our approach, including the reasons why
we need to carry out this work, in the RIPE Labs article:
https://labs.ripe.net/Members/laura_cobley/simplifying-contact-management-in-the-lir-portal
	  	
Please share your feedback by contacting me directly or by emailing
ncc-services-wg at ripe.net by 1 February 2015.

We look forward to your input.

Kind regards,

Laura Cobley
RIPE NCC Customer Services Manager