[members-discuss] Bots subscribed to the list

Hi Nick,

On 5/27/16 11:57 AM, Nick Hilliard wrote:
> Elvis Daniel Velea wrote:
>> So, I think it's time we propose and vote to give the RIPE NCC the
>> mandate to really maintain this mailing list and forcefully unsubscribe
>> the bots and auto-responders.
> the NCC staff already do this.  No need for votes or resolutions.
Does the NCC unsubscribe the bots/tickets/auto-responders automatically 
or just asks the members to unsubscribe/subscribe an other e-mail address?
As far as I can see in the responses, they will ask nicely but not 
forcefully unsubscribe anyone.

What I was aiming for is the netiquette of this mailing list to say "if 
you subscribe bots/tickets/auto-responders the NCC will unsubscribe 
these automatically" and notify all your contacts of your LIR of their 
action.
>
> There are a couple of problems:
>
> 1. you can't tell in advance which email addresses are connected to
> autoresponders and which aren't.  People add autoresponder email
> addresses to the list over time, so if you have a period where there is
> little or no email traffic to the mailing list, the list will end up
> with a bunch of autoresponders
well, the RIPE NCC sends e-mails to this list more often than we do. 
Every time they send an e-mail they know which e-mail addresses are 
auto-responders.
> 2. most of the autoreplies go to the people who post to the list, so the
> RIPE NCC staff don't have visibility into who's autoresponding.
see above
>
> 3. Some people sign up full-blown ticketing systems, like
> servicedesk at mew.gov.kw.  This is frustrating because it poops replies to
> the list address instead of the sender.
exactly, those are the most annoying.
>
> 4. the email addresses that the bounces come from are not necessarily
> the email addresses signed up to the list.  I.e. tracing can be hard.
most of the times when you get a bounce you know which address is the 
one not subscribed either from the body of the e-mail or from its headers.
>
> The NCC staff can only react to this problem, and mostly only when
> posters inform them about what email addresses are sending out bounces.
>
> If you post to the list and get a bunch of autoreplies, the best thing
> is to email the RIPE NCC mailing list admin directly so that they can do
> something about it.  If members-discuss-owner at ripe.net isn't the best
> address to use, maybe someone from the NCC can clarify what address
> would be appropriate.
So, maybe they could be a bit more proactive and when they send e-mails 
to the list, they can already see which addresses are 'problematic' and 
unsubscribe these.
>
> Nick
/elvis

PS: I removed the signature, sorry for forgetting when I sent my 
previous message :)
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