From bmaujean at rmi.fr Wed Feb 6 18:05:28 2013 From: bmaujean at rmi.fr (Bertrand MAUJEAN) Date: Wed, 6 Feb 2013 17:05:28 +0000 Subject: [members-discuss] Filtering issue in 128/8 Message-ID: <147C692B2643E149B535628F172D56481DE8C9FE@RMI-EXCH.rmidom.intra> Hello, We received an allocation starting at 128.127.128.0 a few years ago. It's quite pleasant for mnemonic reasons, but we face serious outgoing SMTP problems toward live.com services, since the day we installed the first SMTP server with one of theses addresses. Microsoft publish some recommendations (http://mail.live.com/mail/policies.aspx), but even following theses recommendations carefully we cannot solve our problem. We tried to contact MS directly, without any success (postmaster, hostmaster, contact in routing database, peering contact...), but they seems pretty autistic (either no answer or pointing us the already known web site). Tests have been conducted using IP address that did not send any packet for several years (cannot be listed as spammer). Problem is only for our block in 128/8 (we have a lot of other). This block is not as European as other (ARIN administered), but RIPE allocated to us from it. Does someone have similar issues with 128/8 ? Does someone know the good contact ? Thank you, Regards, Bertrand -------------- next part -------------- An HTML attachment was scrubbed... URL: From awaite at youzee.com Wed Feb 6 18:57:56 2013 From: awaite at youzee.com (Adam Waite) Date: Wed, 6 Feb 2013 18:57:56 +0100 Subject: [members-discuss] Filtering issue in 128/8 In-Reply-To: <147C692B2643E149B535628F172D56481DE8C9FE@RMI-EXCH.rmidom.intra> References: <147C692B2643E149B535628F172D56481DE8C9FE@RMI-EXCH.rmidom.intra> Message-ID: Based on my experiences, live.com (Hotmail) is one of the most difficult destinations to deliver email to. Despite following every single guideline they publish, our mail was routinely marked as spam. I think your problems are probably not related to the netblock you're using, but instead are related to Microsoft's over-aggressive spam filters. What we eventually did, on many peoples' recommendation, was to sign up with a "reputation service", like ReturnPath (http://www.returnpath.com/). For a fee, they will tell Microsoft that you're good people, and not spammers (yes, that's really all that they do, but it works). Is it corrupt? Yes, probably. But that seems to be the price to pay if you want to deliver mail to Hotmail, as nothing else we've tried seemed to help. Good luck! Adam On Wed, Feb 6, 2013 at 6:05 PM, Bertrand MAUJEAN wrote: > Hello, > > > > We received an allocation starting at 128.127.128.0 a few years ago. It?s > quite pleasant for mnemonic reasons, but we face serious outgoing SMTP > problems toward live.com services, since the day we installed the first SMTP > server with one of theses addresses. > > > > Microsoft publish some recommendations > (http://mail.live.com/mail/policies.aspx), but even following theses > recommendations carefully we cannot solve our problem. > > We tried to contact MS directly, without any success (postmaster, > hostmaster, contact in routing database, peering contact?), but they seems > pretty autistic (either no answer or pointing us the already known web > site). > > > > Tests have been conducted using IP address that did not send any packet for > several years (cannot be listed as spammer). > > Problem is only for our block in 128/8 (we have a lot of other). This block > is not as European as other (ARIN administered), but RIPE allocated to us > from it. > > > > Does someone have similar issues with 128/8 ? Does someone know the good > contact ? > > > > Thank you, > > Regards, > > Bertrand > > > > > > > > > > > ---- > If you don't want to receive emails from the RIPE NCC members-discuss > mailing list, please log in to your LIR Portal account and go to the general > page: > https://lirportal.ripe.net/general/view > > Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, > you can add or remove addresses. -- Adam Waite +34 911 873 019 youzee.com From Francois.Claire at ses.com Thu Feb 7 10:18:25 2013 From: Francois.Claire at ses.com (Francois.Claire at ses.com) Date: Thu, 7 Feb 2013 10:18:25 +0100 Subject: [members-discuss] Filtering issue in 128/8 Message-ID: Hi Bertrand, I might have a solution for you. Just send me a PM for details. Francois. ----- Original Message ----- From: Bertrand MAUJEAN [bmaujean at rmi.fr] Sent: 02/06/2013 05:05 PM GMT To: "members-discuss at ripe.net" Subject: [members-discuss] Filtering issue in 128/8 Hello, We received an allocation starting at 128.127.128.0 a few years ago. It's quite pleasant for mnemonic reasons, but we face serious outgoing SMTP problems toward live.com services, since the day we installed the first SMTP server with one of theses addresses. Microsoft publish some recommendations (http://mail.live.com/mail/policies.aspx), but even following theses recommendations carefully we cannot solve our problem. We tried to contact MS directly, without any success (postmaster, hostmaster, contact in routing database, peering contact...), but they seems pretty autistic (either no answer or pointing us the already known web site). Tests have been conducted using IP address that did not send any packet for several years (cannot be listed as spammer). Problem is only for our block in 128/8 (we have a lot of other). This block is not as European as other (ARIN administered), but RIPE allocated to us from it. Does someone have similar issues with 128/8 ? Does someone know the good contact ? Thank you, Regards, Bertrand -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/view Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. From hw at domaintechnik.at Thu Feb 7 09:16:45 2013 From: hw at domaintechnik.at (Hartmut Wernisch | Domaintechnik.at) Date: Thu, 7 Feb 2013 09:16:45 +0100 Subject: [members-discuss] Filtering issue in 128/8 In-Reply-To: <147C692B2643E149B535628F172D56481DE8C9FE@RMI-EXCH.rmidom.intra> References: <147C692B2643E149B535628F172D56481DE8C9FE@RMI-EXCH.rmidom.intra> Message-ID: <20130207081645.GW11051@wallace.wernisch.org> Hello! Much fun with this! I wanted to remove an IP from their blocklist and gave up after 8 month trying! Now we use an other IP for sending mails from this server.... I created accounts on all MS programs I could find but this doesn't help anyway. Support was posting the same 4 replies over and over again (in the same support forum thread too!) I wish you all the best! Regards, Hartmut Wernisch On 06 Feb 13, Bertrand MAUJEAN wrote: > Hello, > > We received an allocation starting at 128.127.128.0 a few years ago. It's quite pleasant for mnemonic reasons, but we face serious outgoing SMTP problems toward live.com services, since the day we installed the first SMTP server with one of theses addresses. > > Microsoft publish some recommendations (http://mail.live.com/mail/policies.aspx), but even following theses recommendations carefully we cannot solve our problem. > We tried to contact MS directly, without any success (postmaster, hostmaster, contact in routing database, peering contact...), but they seems pretty autistic (either no answer or pointing us the already known web site). > > Tests have been conducted using IP address that did not send any packet for several years (cannot be listed as spammer). > Problem is only for our block in 128/8 (we have a lot of other). This block is not as European as other (ARIN administered), but RIPE allocated to us from it. > > Does someone have similar issues with 128/8 ? Does someone know the good contact ? > > Thank you, > Regards, > Bertrand > > > > > ---- > If you don't want to receive emails from the RIPE NCC members-discuss > mailing list, please log in to your LIR Portal account and go to the general page: > https://lirportal.ripe.net/general/view > > Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. From yiorgos at tee.gr Fri Feb 8 13:47:14 2013 From: yiorgos at tee.gr (Yiorgos Adamopoulos) Date: Fri, 08 Feb 2013 14:47:14 +0200 Subject: [members-discuss] Filtering issue in 128/8 In-Reply-To: References: <147C692B2643E149B535628F172D56481DE8C9FE@RMI-EXCH.rmidom.intra> Message-ID: <5114F3D2.6070604@tee.gr> You may also try suscribing to the mailop at mailop.org mailing list and try to locate a Hotmail postmaster to contact you off line.