RIPE NCC Issues
Gareth Staff Gareth.Staff at uk.uu.net
Mon Apr 17 17:24:50 CEST 2000
> -----Original Message----- > From: mike.norris at heanet.ie [mailto:mike.norris at heanet.ie] > Sent: 17 April 2000 16:18 > To: 'Gareth Staff'; lir-wg at ripe.net > Subject: RE: RIPE NCC Issues > > > > > My primary concern is the current turnover of hostmasters > that deal with > all > > of our requests. A high turnover of staff is almost always > a result of > poor > > management, and unless this is addressed, all other issues become > secondary. > > I appreciate your concerns, but you may be going out on a limb with > assumptions and implications like the above. Recruitment of > hostmasters > is a long-standing feature of RIPE NCC, as they try to cope with the > rising demand for service from existing and new LIRs. We members who > adopt the annual plan of RIPE NCC invariably get it wrong, > underpredict > growth rate and leave management with the task of trying to > catch up and > fill the gaps. > > Right now, there is a slow-down in the service, due largely > to a sudden and > large upsurge > in the number of requests; this has happened in a time frame > much shorter > than that > associated with hostmaster recruitment, so there has been a > shortfall in > resources to deal with the demand. > > Don't get me wrong, I'm not saying that RIPE NCC couldn't do > better, or that > this is UUnet's fault as a member. Indeed, UUnet has always > been more than > exemplary in its role as an active member of RIPE NCC, to the > benefit of the > rest of us; your concern in this instance is witness to that. > But it's not > right to say that RIPE NCC management does not give top > priority to its core > business as the regional IP registry, nor is it fair to imply > that such > management > is poor. Point taken :o) I will bide my time as far as further comments go, and will await developments. > Regards. > > Mike Norris > Regards, Gareth Staff.
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