[db-wg] RIPE Access Account: Cannot change registered e-mail address back to previously one

Dear Tim

I was not aware the *RIPE NCC Access account system* was a separate system
apart from the *RIPE Database system*.

In retrospect supporting changing emails may not have been a good idea to
> begin with


I think this was a great idea, as account emails can change as people shift
employers and/or email providers shuts down. One is not forced to create a
new RIPE NCC Access account everytime the email address changes.

Handling the changing email process is rightly so another matter for
another discussion.

Regards,
Christoffer.
gpg: c8b3 82a8 a1cd cdb7 71fe  b24c c654 948f da86 becd

On 11 October 2017 at 20:58, Tim Bruijnzeels <tim at ripe.net> wrote:

> Dear Christopher,
>
> This is not a limitation of the RIPE Database.
>
> This is a limitation in the RIPE NCC Access account system, which is based
> on a third party application. Emails are used as the primary key for the
> account, and therefore changing emails has turned out to be troublesome. In
> retrospect supporting changing emails may not have been a good idea to
> begin with. For the most part it does work, but a small fraction of our
> users, you included, is affected by this issue. But, as I said, we will
> look into solutions.
>
> Thanks
> Tim
>
>
>
> > On 11 Oct 2017, at 15:34, Christoffer Hansen <netravnen at gmail.com>
> wrote:
> >
> > Dear Tim
> >
> > Would it be possible for you to provide reference to earlier
> discussion(s) about the issue ? Or clarify what in the RIPE NCC Database
> design prevents the issue from being easy to resolve ?
> >
> > Regards,
> > Christoffer.
> > gpg: c8b3 82a8 a1cd cdb7 71fe b24c c654 948f da86 becd
> > On 10/11/2017 14:24, Tim Bruijnzeels wrote:
> >> Dear Christoffer,
> >>
> >> Unfortunately this is not as easy to implement as one might think.
> However, we will look into this again and see if we can find a solution for
> this issue.
> >>
> >> Kind regards
> >>
> >> Tim Bruijnzeels
> >> Assistant Manager Software Engineering RIPE NCC
> >>
> >>
> >>> On 10 Oct 2017, at 21:16, Christoffer Hansen via db-wg <db-wg at ripe.net>
> wrote:
> >>>
> >>>
> >>> From: Christoffer Hansen via db-wg <db-wg at ripe.net>
> >>> Subject: [db-wg] RIPE Access Account: Cannot change registered e-mail
> address back to previously one
> >>> To: RIPE Database Working Group <db-wg at ripe.net>
> >>> Reply-To: Christoffer Hansen <netravnen at gmail.com>
> >>>
> >>>
> >>>
> >>> From: Christoffer Hansen <netravnen at gmail.com>
> >>> Subject: RIPE Access Account: Cannot change registered e-mail address
> back to previously one
> >>> Date: 10 October 2017 at 19:52:50 GMT+2
> >>> To: RIPE Database Working Group <db-wg at ripe.net>
> >>>
> >>>
> >>> RIPE Database Working Group <db-wg at ripe.net>
> >>>
> >>>
> >>> Am I the only one who have previously wondered about the following
> issue... (?)
> >>>
> >>> 1. Register a RIPE Access Account with [account_1 at example.com]
> >>> 2. is changed to [account_2 at example.com]
> >>> 3. later tries to change registered RIPE Access Account e-mail back to
> [account_1 at example.com].
> >>>
> >>> I'am not allowed to do this.
> >>>
> >>> RIPE NCC's website simply does *not* allow me to do this.
> >>>
> >>> Refer to the following pictures for clarification.
> >>>
> >>>
> >>> Changing the e-mail address back to [account_1 at example.com]
> >>> <2017-10-10 19_00_24-RIPE NCC Access — RIPE Network Coordination
> Centre.png>
> >>> ×
> >>>
> >>> ​
> >>>
> >>> Creating a new RIPE Access Account for [account_1 at example.com]
> >>> <2017-10-10 19_03_18-RIPE NCC Access — RIPE Network Coordination
> Centre.png>
> >>> ×
> >>>
> >>> ​
> >>>
> >>> Trying the forgotten password function for [account_1 at example.com]
> >>> <2017-10-10 19_04_28-RIPE NCC Access — RIPE Network Coordination
> Centre.png>
> >>> ×
> >>>
> >>> ​
> >>>
> >>>
> >>> Regards,
> >>> Christoffer Hansen.
> >>> gpg: c8b3 82a8 a1cd cdb7 71fe  b24c c654 948f da86 becd
> >>>
> >>>
> >>>
> >>>
> >>
> >
> >
>
>
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