[db-wg] changes to the implementation of "abuse-c:"

Hi Piotr


On 14/01/2017 09:33, Piotr Strzyzewski wrote:
> On Thu, Jan 12, 2017 at 12:43:06PM +0000,ripedenis at yahoo.co.uk  wrote:
>
> Denis, Colleagues,
>
>> It is currently not possible to specify alternative abuse contacts for different resources in the RIPE Database held by different parts of the same organisation.
> Agree.
>
>> It is currently not reasonably possible to specify alternative abuse contacts for resources in the RIPE Database assigned to organisations other than the parent organisation. In many circumstances these organisations are customers of the parent organisation. The lower organisation wishes to handle the abuse separate from the parent organisation.
> Would you be so kind and elaborate more about "(...) not reasonably
> possible (...)". Do I understand correctly that putting proper ROLE
> object in abuse-c attribute of ORGANISATION object is beyond reasonable
> possibility?

For a resource holder with an ORGANISATION object set up by the RIPE 
NCC, the default "abuse-c:" in that ORGANISATION object, referencing a 
ROLE object, should already exist now for all resources.

Some people have expressed concern over the amount of work required to 
add abuse contacts for customers. It can be done by creating a new ROLE 
object and a new ORGANISATION object, referencing the ROLE and 
containing either the customer's organisation details or a copy of the 
resource holder's organisation details. Then reference this new 
ORGANISATION object in the customer's assignment object.

For a handful of customers that is not difficult, although some still 
believe it is over complicated. If you have tens or hundreds of 
customers wanting to handle abuse complaints themselves, then it moves 
into the 'unreasonable' zone if all this has to be handled manually. If 
it is considered unreasonable and it is optional, then people won't do 
it and we don't have the best information available in the RIPE Database.

I don't want to start discussing solutions yet. Lets make sure we all 
agree what is a problem and that we have all the problems listed. We 
don't want to have to fix it twice.

cheers
denis
co-chair DB-WG

>> After the introduction of "abuse-c", the "abuse-mailbox:" attribute in the PERSON, MNTNER, ORGANISATION and IRT objects was intended to be deprecated. This cleanup was never done and the old data causes confusion to users manually searching the database.
> Agree.
>
> Piotr
>

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