[db-wg] RIPE WHOIS down?

Dear working group,

The RIPE Whois service suffered an outage on 26 November from around 20:45 until 23:30 UTC.

The outage was caused by high memory usage that affected all nodes in the cluster. We have had to recalibrate the memory allocations on each node and restart each of them. As we were doing this the service became intermittently available from around 22:00 UTC. By 23:30 UTC the service was stable again.

Kind regards,

Tim Bruijnzeels
Assistant Manager Software Engineering
RIPE NCC Database Group


> On 26 Nov 2016, at 22:21, Anand Buddhdev <anandb at ripe.net> wrote:
> 
> Hello Patrick,
> 
> There is indeed a problem with the RIPE whois service, and my colleagues
> are working on it. I'm not part of the team that looks after this
> service, and I don't know what the problem is, but please be assured
> that my colleagues are working on fixing it.
> 
> Regards,
> Anand Buddhdev
> RIPE NCC
> 
> On 26/11/2016 22:12, Patrick Velder wrote:
>> Hi there
>> 
>> I just tried to use the RIPE WHOIS but it looks like it's currently down:
>> 
>> on terminal:
>> 
>>> patrick at patrickhome:~$ whois 185.117.xx.0
>>> connect: Connection refused
>> 
>> web whois:
>> 
>>> Proxy Error
>>> 
>>> The proxy server received an invalid response from an upstream server.
>>> The proxy server could not handle the request GET /search/query.html.
>>> 
>>> Reason: Error reading from remote server
>> 
>> Anyone else?
>> 
>> Regards
>> Patrick
>> 
>> 
>> 
>