Privacy, Broadband, & the Database

Hello all. (Apologies if you got a 'subscribe' message from me earlier. I
wasn't thinking about Majordomo for some reason.)

I'm writing for your opinions, suggestions, and comments regarding updating
the RIPE database with assignments made for broadband (xDSL) customers. As
you may or may not be aware, ADSL is now being offered in the UK, which 
has very strict data protection laws. We offer ADSL services as a NATted
service (with one large entry in the RIPE database like for dial-up
customers) and a non-NAT service that includes an IP assignment.

Our concern is that a large percentage of our non-NAT ADSL customers are either
home users or home businesses.  Updating the RIPE database with an IP assignment
requires an end-user Admin contact, and the person object requires a telephone
number. Worst case scenario is that we update the database for a home business 
or a home user with the customer's telephone number, his teenage daughter 
enters a chat room, and you can imagine the rest...

After brief consultation with the RIPE NCC Hostmasters, we have begun
updating the database with our role object as Tech Contact and the customer
as Admin contact. For the phone number, we are using our own, noting as much
in a 'remarks' field. For example:

inetnum:     62.49.8.64 - 62.49.8.79
netname:     PYAR-ADSL
descr:       DEMON ADSL CUSTOMER
country:     GB
admin-c:     PY84-RIPE
tech-c:      DHG5-RIPE
status:      ASSIGNED PA
notify:      hostmaster at demon.net
mnt-by:      AS2529-MNT
changed:     hostmaster at demon.net 20001115
source:      RIPE

<snip DHG5-RIPE>

person:      Phil Yarranton
address:     GB
phone:       +44-845-272-0444
nic-hdl:     PY84-RIPE
remarks:     Phone is Demon Internet Helpdesk
notify:      hostmaster at demon.net
mnt-by:      AS2529-MNT 
changed:     hostmaster at demon.net 20001115
source:      RIPE


However, I'm not sure that is the best option, and could lead to inconsistency.
At what point do we determine (and should we determine?) if an obvoius
business customer is home-based or office-based? Should we have one set 
of rules for the database for leased line & ISDN customers and another 
for ADSL? Or one set for business customers (regardless of home-based or
office-based) and another for home users?

Looking forward to your comments. :-)

Sam Bradford
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sam bradford, senior hostmaster           sam.bradford at demon.net
Demon Internet / Thus plc        .        hostmaster at demon.net
Tel: +44-845-272-0666           . .       http://www.demon.net/
Fax: +44-20-8371-1285        t h u s      http://www.thus.net/