RIPE handles delay

Hi,

we have been having a lot of trouble lately here at the NCC.
Apart from some HW problems, that are now fixed, we are still receiving
updates at a rate and in a combination that the DB can't presently handle
in a fast way.

All messages sent are queued and processed in turn. 

We are working on optimizing the software to handle these updates faster.
Also we are going to deploy a queue control system to ensure a prompt
response to updates more directly related to the RIPE DB intended purpose
while still ensuring that others not so directly related will get
processed.

Currently we are processing the mails that were causing the problems
with a lower priority to ensure an adequate service to the community.

I will be presenting an in depth report on the situation next week at the
RIPE meeting (DB wg). Shall the TLD wg also be interested in the some sort
of presentation or overview I will be glad to present it.

We have been reporting on the situation to this and other RIPE wgs and
shall continue to do so.

At this moment the situation is such that messages are being processed as
in
the good old days :-)

Best regards,
Joao Damas
RIPE DB Group Manager
RIPE NCC

On Tue, 14 Sep 1999, Alfredo E. Cotroneo wrote:

> Hi,
> 
> For the last ten days or so we have noticed that replies for a new contact 
> handle to auto-dbm at ripe.net is taking much more than the usual 2-5 minutes 
> as it used to be in the good old times ;-) Although we request only a few 
> handles per month, a relly from RIPE takes now 10-20 hrs or more in some 
> cases, regardless of the time (day or night, week or week-end) when the 
> request is sent out.
> 
> I have heard of some kind of explanation related to SW/HW upgrades at RIPE 
> and huge requests of handles being queued by some provider a few days ago, 
> however, can someone at RIPE tell if the situation is going to be solved 
> soon and when ?
> 
> Unfortunately this is causing at least an additional 1+ day delay in the 
> registration of new domains at the Italian NIC, as IT-NIC requests that a 
> handle exists for each contact before the domain registration form is 
> submitted. Of course any comment from IT-NIC on how they can modify their 
> internal procedures to minimize such delays (i.e. by IT-NIC requesting a 
> new handle to RIPE directly) is also welcome.
> 
> Thanks.
> 
> 
> --
> Alfredo E. Cotroneo                  PO Box 11028, 20110, Milano, Italy
> Phone: +39-335-214-614 (try first) / +39-02-266-6971
> email: alfredo at nexus.org                          fax: +39-02-706-38151
> 
>