[anti-abuse-wg] What if provider not answering abuse reports?
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Michele Neylon - Blacknight
michele at blacknight.com
Fri May 6 17:12:00 CEST 2016
Providers that don’t ever respond to any abuse reports *should* suffer in terms of reputation etc., Whether they do or not depends on other network operators. -- Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains http://www.blacknight.host/ http://blog.blacknight.com/ http://ceo.hosting/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845 On 06/05/2016, 13:45, "anti-abuse-wg on behalf of Brian Nisbet" <anti-abuse-wg-bounces at ripe.net on behalf of brian.nisbet at heanet.ie> wrote: >Karim, > >As Andre has implied, there is no RIPE policy regarding what a provider >must do when an abuse complaint is received. > >This is something that has been talked about repeatedly over the years, >but we have never come close to reaching consensus for all sorts of reasons. > >It will, doubtless, be something the community continues to discuss as >time goes by. > >Brian >Co-Chair, RIPE AA-WG > >Brian Nisbet, Network Operations Manager >HEAnet Limited, Ireland's Education and Research Network >1st Floor, 5 George's Dock, IFSC, Dublin 1 >Registered in Ireland, no 275301 tel: +35316609040 fax: +35316603666 >web: http://www.heanet.ie/ > >On 06/05/2016 11:03, Karim Saif wrote: >> Thank you Andre. >> >> It is not spam abuse. >> >> I have the correct contact information from RIPE database but provider >> is not even acknowledge they received report. >> >> Karim >> >> On Thu, May 5, 2016 at 3:45 PM, Andre <andre at ox.co.za >> <mailto:andre at ox.co.za>> wrote: >> >> On Thu, 5 May 2016 15:31:25 +0000 >> Karim Saif <karimsaif2015 at gmail.com >> <mailto:karimsaif2015 at gmail.com>> wrote: >> > Hello, >> > I would like to know if there is procedure to deal with a Network >> > provider that is not responding to abuse reports on one of their IPs. >> > Thank you for your time >> > Karim Saif >> > >> Dear Karim, >> >> You can report spam abuse here: >> >> https://spamcop.net and/or also here http://spamid.net >> >> There is no way to force anyone to listen to your complaints, if enough >> (different) people / persons / networks complain about the same >> ip/range then it may affect their reputation. It may also simply be >> that you are not filing complaints at the correct address/person/people >> >> For example: Someone field an abuse report about me, to myself >> today... but it was not our IP range, in fact the complainant could >> not read the email headers properly... - So, there are man ythings to >> be considered :) >> >> I hope this all helps you in some way >> >> Kind Regards >> >> Andre >> >> >
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