[anti-abuse-wg] What if provider not answering abuse reports?
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Andre
andre at ox.co.za
Fri May 6 13:00:58 CEST 2016
On Fri, 6 May 2016 10:03:56 +0000 Karim Saif <karimsaif2015 at gmail.com> wrote: > Thank you Andre. > It is not spam abuse. > I have the correct contact information from RIPE database but > provider is not even acknowledge they received report. > Karim > There is no onus or responsibility for the provider to do anything though... (are you certain the traffic is from them?) I personally deal mostly with spam abuse at the moment myself and many of the networks simply do not care and I never hear anything/much in terms of feedback, of course the very ethical providers example: hetzner.de etc are very good with providing feedback & keeping clean network. I would assume that the DDOS & traffic abuse, etc would follow the same patterns. Maybe if you would give more information about your situation? (& detail, as etc) Kind Regards Andre > On Thu, May 5, 2016 at 3:45 PM, Andre <andre at ox.co.za> wrote: > > > On Thu, 5 May 2016 15:31:25 +0000 > > Karim Saif <karimsaif2015 at gmail.com> wrote: > > > Hello, > > > I would like to know if there is procedure to deal with a Network > > > provider that is not responding to abuse reports on one of their > > > IPs. Thank you for your time > > > Karim Saif > > > > > Dear Karim, > > > > You can report spam abuse here: > > > > https://spamcop.net and/or also here http://spamid.net > > > > There is no way to force anyone to listen to your complaints, if > > enough (different) people / persons / networks complain about the > > same ip/range then it may affect their reputation. It may also > > simply be that you are not filing complaints at the correct > > address/person/people > > > > For example: Someone field an abuse report about me, to myself > > today... but it was not our IP range, in fact the complainant could > > not read the email headers properly... - So, there are man ythings > > to be considered :) > > > > I hope this all helps you in some way > > > > Kind Regards > > > > Andre > > > >
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