[anti-abuse-wg] Abuse-C attributes - required e-mail address contact method.

Hi,

On Fri, Mar 13, 2015 at 03:18:17PM +0000, Gist, Jonathan wrote:
> The RIPE policy around the abuse-c attribute requires the presence of an e-mail address, which is asked to be used by subscribers wishing to report abuse incidents. This contact method is resource intensive and Virgin Media would like to propose a change to the policy to remove the requirement for an e-mail address contact field.
> 
> 
> Virgin Media would like to specify virginmedia.com/netreport (a web-form that feeds an abuse case management system) 

I would not support such a change, at least not without a *well defined*
format for such web forms.

On the reporting side of abuse, it is just way too much work to figure out
how particular ISPs expect to receive abuse reports, offloading half the work
of abuse handling to the reporter.

(I report quite a lot of abuse, but I refuse to do anything but e-mail,
because it is just too much work for me - it's your customers, they are
giving *you* money, their abuse should not cost *me* extra time).

Gert Doering
        -- NetMaster
-- 
have you enabled IPv6 on something today...?

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