[anti-abuse-wg] spam definition

On Monday 12 April 2010 12.58, Michele Neylon :: Blacknight wrote:
> Frank
> 
> On 12 Apr 2010, at 11:50, Frank Gadegast wrote:
> 
> > And remember: your abuse team has already to do this.
> > Maybe your example brought your IP into Spamcop.
> > You will have to react and select the right category
> > already so that spamcop does not include you IP
> > in the blacklist.
> 
> That's not entirely true
> 
> First off with Spamcop you have an option for some types of reports "don't tell me about this again" (or something like that )
> 
> Secondly, if Spamcop lists an IP allocated to one of my customers who haven't done 
> a particularly good job of keeping their IPs "clean", then why would I care if 
> it's listed or not?  

Thats the issue in a nutshell. An ISP that does not care if one of his/her customers 
spams IS the problem.  By ignoring the complaints more blacklists will block
the entire ISP.   Also, many spamming customers uses dynamic addresses, thus 
the single address that spamcop blocks will belong to an innocent bystander the next day ( blocking 
another address).




> 
> 
> Regards
> 
> Michele
> 
> 
> Mr Michele Neylon
> Blacknight Solutions
> Hosting & Colocation, Brand Protection
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> 
> 

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