[anti-abuse-wg] RIPE 57: Anti Abuse WG Minutes

--On 6 May 2009 15:38:54 +0300 Thor Kottelin <thor at anta.net> wrote:

>
> On the other hand, the vast majority of users are probably not likely to
> report as spam something they have intentionally requested to receive.
> (Consider, for example, the odds of a working-group member reporting this
> list message as spam.) It must be almost infinitely more common for UBE
> senders to spuriously invoke excuses of the "TINS because you joined a
> list we bought" kind. Thus, the issue of false positive reports should
> not be given excessive weight.

Hmm... I manage a Mailman list server for a University. We see plenty of 
spam report feedback, which occurs because some web mail providers make it 
very easy to report unwanted email as spam. In one interface I've seen, 
there are two buttons "delete" and "report" with no separation between them.

It would be nice if they'd devote some resource to exposing the URLs in the 
List-unsubscribe headers on the emails that are being reported. I really do 
believe that at least 20% of reports on emails sent from our servers are 
actually due to people changing their mind about the quality of content on 
lists that they signed up to.

-- 
Ian Eiloart
IT Services, University of Sussex
01273-873148 x3148
For new support requests, see http://www.sussex.ac.uk/its/help/