[anti-abuse-wg] What to do when both RIR and ISP don't care?
Michele Neylon :: Blacknight michele at blacknight.ie
Fri Apr 17 14:46:14 CEST 2009
On 17 Apr 2009, at 13:31, Badguys Killer wrote: > I have first to say sorry to this mailing-list, as this mail > isn't related to RIPE but rather to LACNIC. > > I've traced back some hacking from an IP address (220.127.116.11) > in an ISP (Telefonica Empresas). I've sent an abuse complaint to the > only email address available (sescobar at isp.tie.cl) in LACNIC Whois but > visibly the ISP didn't care and nothing was done. > > Then I had but to send another abuse complaint to LACNIC > (abuse at lacnic.net). The only answer I got is an automatic message > saying that it's not their responsibility at LACNIC to investigate > abuse issues. > > That's really a bureaucratic act! What could we do in such > situation? > > PS: Really sorry that I have to bring this issue in RIPE because in > LACNIC website, there's really nothing to help users like in RIPE > where you have a mailing-list, or like in APNIC where one could report > invalid WHOIS info. > The reply you're going to get here isn't going to help you much either ... Have you tried contacting the ISP via more traditional methods? ie. the phone or fax? The RIR isn't going to be able to do anything Michele Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection http://www.blacknight.com/ http://blog.blacknight.com/ Intl. +353 (0) 59 9183072 US: 213-233-1612 UK: 0844 484 9361 Locall: 1850 929 929 Fax. +353 (0) 1 4811 763 ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845