[address-policy-wg] RE: [policy-announce] 2006-04 New Policy Proposal (Contact e-mail Address Requirements)
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Max Tulyev
president at ukraine.su
Mon Aug 28 21:23:32 CEST 2006
Hi, In case system is hacked you can't send mail with same probability as fill web form ;) May be you can - may be you can't. So please do phone call on case of real emergency. Gert Doering wrote: > Hi, > > On Thu, Aug 24, 2006 at 10:30:21AM +0200, Koepp, Karsten wrote: >> It is not overdemanded to fill in a form if you ask >> someone to spend working time solving your problem. > > I find it very annoying. > > Some ISP's users are misbehaving (e.g. because they have been hacked), > I send the ISP a very detailed log file, and get back a "please fill in > our (completely unsuitable for the job) web form!!" auto-response. > > I *do* see the other side - but just referring people to a web form, or > (which is even worse) not handling abuse complaints at all can not be the > right answer either. > > Gert Doering > -- NetMaster -- WBR, Max Tulyev (MT6561-RIPE, 2:463/253 at FIDO)
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