Why does the LIR Portal show that the invoice is still outstanding when I have paid it?
It usually takes one business day before credit card payments are processed. It can take up to one week before bank transfers are processed.
It could also be that we are unable to identify your payment due to an unclear or missing payment reference. This is why we request that you always write your customer and invoice numbers as the payment reference.
If you are certain that you have paid an invoice, please send us official proof of payment. This can be provided by your bank. Send the official proof of payment, along with all the payment details (your registry identifier (RegID), customer number and invoice number) to:
- Fax: +31 20 535 4447 or
- billing _at_ ripe _dot_ net