The Customer Support mailbox is [email protected]
This mailbox can be used for questions about using the RIPE Database.
Messages not explicitly directed to [email protected], that is, not containing this email address in "To:", "Cc:" or "Resent-To:" fields of the mail header, are considered to be spam and filtered out.
The Update mailbox is [email protected]
This mailbox is used to receive email updates to the RIPE Database. It is never read by a person. Automated scripts process the emails and any email that does not contain an RPSL object is discarded.