RIPE NCC Membership Survey

[Axel Pawlik <]

[Apologies for duplicate messages.]

Dear members and stakeholders,

You may be aware that the RIPE NCC recently announced that we have 
commissioned KPMG to independently carry out a member and stakeholder 
survey on our behalf to take place from 1 September to 1 November 
2002.  The aim of this survey is to gather information from RIPE NCC 
members and stakeholders to help the RIPE NCC plan and improve its services 
to the membership.

We would therefore like to invite you to participate in this survey by 
filling out and returning the survey forms to KPMG by 31st October.  All 
responses go directly to KPMG and the source or identity of any input to 
the survey will remain confidential.

The full details regarding this project can be found on our web site at:

http://www.ripe.net/survey2002

Here you will find the Members Survey form, the Stakeholder Survey form and 
information for respondents.

John Earls from KPMG will be coordinating this project. He will attend the 
RIPE 43 Meeting in Rhodes and will be available to discuss the survey with 
you in further detail.

During September and October, John will be visiting a number of cities in 
the RIPE NCC service region to talk face to face with randomly selected 
members and stakeholders.  In each city he has also scheduled a late 
afternoon opportunity for an informal discussion open to all members of the 
RIPE NCC.  These open forums will allow those who attend to raise issues 
that they believe should be considered in the RIPE NCC future planning 
process.  The schedule of locations and dates for these meetings can also 
be found on our web site at:

http://www.ripe.net/survey2002/locations.html

We will be sending out additional information over the next few weeks.

If you do not feel that you are the correct person from your organisation 
to respond to the survey, please forward this information to the 
appropriate colleague.

The RIPE NCC is dedicated to serving the needs of all its members and the 
Internet Community. Your participation in this survey is therefore greatly 
valued.
Thank you in advance for your support.

Kind regards,


Axel Pawlik

Managing Director
RIPE Network Coordination Centre
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