BTnet Ticket BTNET.951106 1653 CLOSED

[Nigel Titley <]

Ticket Number: BTNET.951106 1653         Ticket Status: CLOSED
Ticket Type: UNSCHEDULED                 Ticket Source: BT
Ticket Scope: Router                     Site/Line: UK Transit Router
Ticket Owner: BTnet NOC                  Problem Fixer: NOC
Ticket Opened: 951106 16:53 GMT          Problem Started: 950906 12:00
       Closed: 951106 20:45 GMT          Ended: 951106 19:34 GMT


Problem Description:

     A serial card in the telehouse-transit.bt.net router is showing signs
     of failure which are causing transit lines to be dropped for short
     periods.

Affected:

     All BTnet customers

Actions:

     Card replaced and links moved back. Router seems stable.