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Re: [db-wg] abuse-c
- Date: Mon, 12 Jan 2004 09:55:06 +0100
MarcoH wrote:
Not to judge on all, but I get the feeling that there are a lot of people
who don't know what the fields mean, let alone they will know on how to
use the irt object.
For the record, there is one other way you might use to indicate an abuse
contact, via the "trouble:" attribute in the role object:
Contains information on who to contact when there are problems.
Also, what various contact information means is not clear. What
administration does the "admin-c:" do exactly? Only update the RIPE
Database? Coordinate with the RIPE NCC? Is it the CEO of a company? The
manager of the IT department? Or an independent contractor who handles
all the details of connectivity?
I know that all of these interpretations do appear in the database. A
similar range of meanings are attached to the "tech-c:" attribute.
On of the problems that was identified when the irt object type was
defined is that there are a lot of meanings of "incident" that the "irt"
could be responding to. The same applies to an "abuse-c:" attribute.
Does abuse mean spam? DoS? Illegally trading movies? E-mailed viruses?
Pornography? Gambling? Hijacking address space?
Do you have different desks for these different types of abuses? If so,
does it make sense to have different contacts for them? (History shows
this doesn't matter too much - as users tend to send to every e-mail they
can find. But in the future, it would make modifying output of tools to
only display relevant information easier.)
--
Shane Kerr
RIPE NCC
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