Re: [anti-spam-wg@localhost] Abuse contacts in RIPE database and whois

[Jon Lawrence <]

On Thursday 23 September 2004 21:24, Markus Stumpf wrote:
> On Thu, Sep 23, 2004 at 09:58:33PM +0200, Sabri Berisha wrote:
> > > Yeah, taking email addresses from changed: records. Brilliant idea.
> >
> > Bad idea. The people who develop these tools are ignorant.
>
> Guess how many mails from those ignorant delvelopers or even users
> doing this by hand, I have seen over the past few years. And what is
> really annoying is the fact that our abuse desk cannot help them as 99,9%
> (really!) are complaints sent to changed: records in PERSON templates
> for persons we no longer have any affiliation with.
>
Perhaps if the various ISP's responded to abuse@ then no one would bother to 
use the other addresses. Many ISP's seem to dump abuse@ emails into a ticket 
system then simply ignore them - mainly larger ISP/carriers.

Jon