[atlas] Email or SMS alert when probe goes offline/online

On 07/09/2011 09:15, Bert Wijnen wrote:
> On 9/7/11 4:35 AM, Robert wrote:
>> What do other participants think about having email alerts when a probe goes
>> offline or online?

First define offline.  I like to be warned when there is a problem that is
somehow under my control and I can actually do something about this, but
not when the problem is outside my area of control.

In case of a probe, that means that I want to be warned when the probe is
switched off or connectivity on the path probe - adsl line - border router
is lost.  In those cases,  I can do something to restore power or yell at my
ISP.  I don't want to be warned by SMS/Email/... if there is a problem between
my ISP and data collection system is lost, as there is little I can do about
that.


> Email alerts for sure. And pretty quick after the probe is detected to be offline.
> SMS might be nice, but I certainly would like to have a way to turn it off at
> times.

Ages ago, we introduced something like this for TTM and found that very
few operators have the resources to follow up on SMS or email alerts
outside their normal escalation paths.  An interface to a NMS was
mentioned as a nice feature, but nobody could come up with a spec.
SNMP was mentioned, but again no spec to program against.

Henk

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Henk Uijterwaal                           Email: henk(at)uijterwaal.nl
                                          http://www.uijterwaal.nl
                                          Phone: +31.6.55861746
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