From markd at ripe.net  Mon Oct  4 16:06:20 2010
From: markd at ripe.net (Mark Dranse)
Date: Mon, 04 Oct 2010 16:06:20 +0200
Subject: [dnsmon-user] DNSMON outage notification
Message-ID: <4CA9DF5C.8000107@ripe.net>

Dear colleagues,

Between 08:26 on 2 October and 09:32 on 4 October (UTC), the RIPE NCC
DNS Monitoring Service (DNSMON) was unable to collect data for any of
its monitored domains. This was due to issues with the automatically
generated configuration file which was synced to the monitoring probes.

The issue is now resolved, and new data is being collected and
processed. It is not possible to restore data for the affected period.

If you have questions about data for your domain, please contact
<dnsmon at ripe.net>.

As a result of the=is outage, the RIPE NCC has failed to meet the
contractual service level agreement for the service. We apologise for
any inconvenience the outage may have caused you. A pro-rata discount
will be applied at the next invoice cycle for each subscriber.

For more information on the DNSMON, please see:
http://dnsmon.ripe.net/dns-servmon/about.html

Best regards,
Mark Dranse
Information Services Manager, RIPE NCC