[bcop] [ipv6-wg] BCOP presentation at RIPE meeting in Warsaw

Benedikt Stockebrand bs at stepladder-it.com
Tue Jun 10 21:52:43 CEST 2014


Hi Jen and list,

Jen Linkova <furry13 at gmail.com> writes:

>> that really depends.  I've seen first level supporters who wouldn't need
>> this at such a level because they'd know how to do that anyway
>
> My understanding they are not a target audience of this document ;)

right---but they might still feel offended because they think we think
they are idiots:-)

>> But what's worrying me more is if we can actually come up with a
>> one-size-fits-all flowchart that is actually any use to anybody.
>
> I'm sure we can not do 'one-size-fits-all' thing but we could provide
> a kind of template which could be customized.

Fair enough, only then we should make absolutely that this is clearly
stated in a prominent way.

>>It might well be that this turns out a completely futile exercise, but the
>> only way to find that out is to actually give it a try.
>
> I agree. If I remember correctly, Ragnar mentioned during v6 WG
> session that his helpdesk
> was pretty happy with this document. So I believe we should get the
> draft to a slightly better state and
> let people try it in their networks.

Well, forget about Ragnar's crowd.  They are actually doing Gigabit
fiber to people's homes in some remote corner of Norway while Deutsche
Telekom and their resellers only gets me 10 Mbit/s DSL downstream in
downtown Frankfurt; I consider that pretty strong indication that their
first level support is about two orders of magnitude better than the
international average as well:-)


Cheers,

    Benedikt

-- 
Benedikt Stockebrand,                   Stepladder IT Training+Consulting
Dipl.-Inform.                           http://www.stepladder-it.com/

          Business Grade IPv6 --- Consulting, Training, Projects

BIVBlog---Benedikt's IT Video Blog: http://www.stepladder-it.com/bivblog/



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