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Re: spam support

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  • From: "Allen Smith" < >
  • Date: Tue, 12 Feb 2002 10:55:12 -0500
  • Cc: < >

I have sent a nomination of this site to spamhaus.org; thank you,
Paul, for the information... including on Level3's attitude on matters 
such as these. A reply of "just remove yourself" is, to put it mildy,
not acceptable, no matter whether one believes that the removal
request would work or not.

On Feb 12,  8:38am, paul@localhost wrote:
> Caroline.Skene@localhost wrote:
> 
> > I would like to clarify this as regards Level 3's position on
> > spam. The company AUP (available on our web site) does not permit
> > any customer to distribute spam through their Level 3
> > services.

Yes, because then you show up in spamtracking and customers get
irritated.

> > Any cases reported to us, such as that below, are
> > investigated and the AUP is enforced if necessary. The specific
> > issue mentioned is still under investigation.
> 
> We reported the site about two weeks ago. Still live.... claranet
> closed it in a couple of days. It's seems that the AUP is purely
> cosmetic, or that Level3's 'investigations' are inefficient to the
> point of ineffectiveness. What is there to investigate? Look at the
> site... it's spamware. You don't need a PhD to figure that out and
> run a traceroot.
> 
> > I will also state I have received an apology from CactuSoft for
> > sending this communication without the situation coming to any
> > final solution.
> 
> I made no apology for making the group aware of this site. The tone of
> Caroline's email to my partner was clearly 'you can get removed, we won't
> close the site'. They really don't want to pull this site.
> 
> I have had dealings with Level3 before. One of their US clients attempted
> fraud against us, then sent abusive and threatening emails to us uncloaked.
> Even that is not enough to get you kicked off Level3, just blame it on a
> 'hacker', or a 'rogue' employee who has been 'verbally cautioned'.
> 
> It's about time those who don't enforce AUPs started doing it.

Indeed.

	-Allen

-- 
Allen Smith			easmith@localhost
September 11, 2001		A Day That Shall Live In Infamy II
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety." - Benjamin Franklin




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