[address-policy-wg] RE: [policy-announce] 2006-04 New Policy Proposal (Contact e-mail Address Requirements)

Hi,

> Several ISPs maintain abuse email addresses, but when you submit abuse
> reports to the supplied address they send an auto-responder forcing you to
> resubmit the data via a web form.

This is the reaction to all this stupid auto complain tools which sends
you a mail on every packet their IDS reports. Sometimes over 100 to the
same incident. The other thing is you get allot of mails which doesn't
include any useful information like header, source or destination ip
address etc. 

I also want to mention the copyright infringements mails which are also
abuse the system.

> Surely ISPs should not be making it hard for users / admins etc., to report
> abuse to them

True, but you need also a policy for the admins ;-)

Erich
-- 
* Erich Hohermuth IP Engineer - SolNet (AS 9044) PGPKEY-46A08FCB *
   * phone: +41 32 686 8220 / sip:9044*463 at inoc-dba.pch.net *