General Response Time
Please note that these statistics are only applicable for working days. Weekends and holidays are not taken in account.
Requests sent to hostmaster _at_ ripe _dot_ net
Requests sent to lir-help _at_ ripe _dot_ net
The graphs above do not give you information about the status of a particular ticketed request. You can view the status using Customer Ticket Query.
enduser-contract _at_ ripe _dot_ net was created for a specific project that is not part of RIPE NCC's day-to-day operations. As a result, requests sent to this address might take longer to process than those sent to the regular addresses. The response times for this mailbox are not being measured.