Support Overview

If you have any questions and cannot find the answers in these documents, please contact ripe-dbm _at_ ripe _dot_ net for further assistance.

User Manuals

• RIPE Database Document Library
  Manuals and reference material for new and experienced users of the RIPE Database
• Organisation Object in the RIPE Database

  About the organisation Object

Security

• Protecting your data in the RIPE Database

  Various security methods available to RIPE Database users

• FAQ: Security and the RIPE Database
  FAQ about protecting your objects in the RIPE Database
• Requesting Change of Authorisation of a Maintainer Object

  Lost your maintainer password or key? This web interface allows you to prepare a fax requesting the RIPE Database administration to change the authorisation of a maintainer.

• Using PGP with the RIPE Database
  Several links to documents explaining how to use PGP for authentication.
• CRYPT-PW Deprecation

  The protection provided by the CRYPT-PW authentication method is no longer considered to be adequate..

• Using X.509 with the RIPE Database

  How to setup and use X.509 authentication in the RIPE Database.

• IRT Object - Technical How To Guide

  How to handle the Incident Response Team (IRT) object in the RIPE Database

• IRT Object - Frequently Asked Questions

  Help with the Incident Response Team (IRT) object in the RIPE Database.

• Protecting domain data

  Change to the syntax for domain objects

Policies

• Record keeping Policy
  The RIPE Database Record keeping Policy.
• Anti-Spam Filtering Policy
  Anti-Spam Filtering Policy for the ripe-dbm _at_ ripe _dot_ net and auto-dbm _at_ ripe _dot_ net mailboxes.

Operational Issues

• Planned maintenance
  Details of planned maintenance.
  Additional information about planned maintenance is sometimes available on the Database Working Group Mailing List
• Mirrored databases
  Other databases mirrored by the RIPE Database server
• Clean-up of Unreferenced Data - Detailed explanation with examples
  Database cleanup process described in detail with examples of data subject to deletion.
• Implementation Plan for Removal of Forward DOMAIN Objects from the RIPE Database
  
• Near Real Time Mirroring (NRTM)
  NRTM allows any authorised clients to receive a stream of available data from a database on a server.